What abilities do you need as HR

At school, my brother Chu and I discussed the problem of being a man and doing things. Brother Chu said that he advocated eight words: be far-sighted and keep a low profile. Do things with foresight, long-term vision and a certain height, but be low-key and practical.

What is high-profile? Is it strategy or vision? What do you mean, low profile? Is it behavior or words? I think the role of HR is similar to this.

The human resources department should deeply understand the organization's strategy, and at the same time make the HR strategy match the organization's strategy. A human resource strategy that is not integrated into the organizational strategy is obviously inappropriate. Incorporating the organizational strategy into the strategy of the human resources department, the style of all daily actions of the human resources department will be higher, the goals will be more ambitious, the mission will be clearer, and the fighting spirit will be higher.

However, the human resources department is also a functional department, which requires the staff of the human resources department to have the mentality of serving employees. Some human resources employees still retain feudal and bureaucratic ideas and think they are official managers. Especially in the case of oversupply in the labor market, some HR employees involuntarily raise their positions and refuse to provide convenience, let alone services. At present, China's labor and personnel management is rather chaotic, and personnel files and social insurance are mainly managed by regions. However, under the condition of market economy, the labor force flows more frequently, so it is often not in practice, which requires the majority of HR practitioners to communicate with all parties in time and help employees solve problems as soon as possible, instead of thinking that it is your business, not mine. The most offensive thing is such words and deeds:

1, pretending not to see it, not asking actively (because employees often don't know who should solve their problems after modularization of human resources work).

2. If the employee comes to consult, if it is not his own responsibility, answer: This is not my responsibility, or I don't know this. If you are not in charge, you should tell him this problem. Please consult someone. )

If there are many employees who need to handle a certain business, try not to talk about it and do it yourself. (It is best to handle it by the Human Resources Department in a unified way, which can also avoid most employees taking time off).

Only when HR practitioners put down their bodies and regard HR business as serving everyone can they create a more harmonious working environment for the organization.

Being a low-key person is actually asking HR people not to regard themselves as "officials" or even "managers" in their hearts. More often, they should remember their role as service providers.

To sum up my understanding of human resource management, on the one hand, he is the executor of organizational strategy, because the implementation of organizational strategy depends on the decoding of human resources department-recruiting people who meet the requirements of organizational strategy, providing them with necessary training, providing them with competitive salaries, constantly improving their job satisfaction, integrating human resources inside and outside the organization, and promoting the implementation of organizational strategy; On the other hand, human resource management is not a "noble" job. This is a service job. It provides jobs for job seekers, helps talent seekers to select talents, carefully calculates employees' salaries and benefits, and provides all kinds of help for employees to do their jobs better.

In today's global financial tsunami, no one can be immune to it. For the sake of survival, many enterprises have started to lay off employees substantially, and there are signs of "surplus" in global human resources, which is even worse for China's human resources market, which is already "oversupply". As employees, how to deal with the impact of the financial crisis and how to protect themselves in the highly competitive workplace has become everyone's primary problem. In fact, the workplace crisis is not caused by the financial crisis, but the inevitable product of the market economy. Only by correctly understanding can we be in an invincible position in the fierce competition for talents; Only by constantly striving to improve their own quality can we calmly cope with the workplace crisis.

First, correct mentality, attitude determines everything.

Many times, it is not the enterprise that fires us, but we fire ourselves. Our failure often lies not in our ability to work, but in our mentality. Doing things without a correct attitude will not succeed, and no enterprise can tolerate laziness and procrastination. Because the enterprise is a social group with the purpose of creating profits, the link connecting everyone is profit, but the premise of obtaining profits is to create value. Each of us is the beneficiary and creator of profit, and must be the creator of profit! If there is no profit, what will the enterprise take to pay salaries, bonuses and so on? To understand this clearly, our relationship with enterprises is not the relationship between supervision and being supervised, but the relationship between * * * and * * *. There is no such thing as a free lunch. If you want to reap, you have to pay first. Every penny of wealth is not given by heaven, but the result of continuous efforts.

Correct mentality is to change passive work into active work and let me work for me. It is not enough to realize this, what is important is profound understanding and action. As a qualified employee, you must have a good attitude. To do this, we should start from two aspects, one is the sense of responsibility. We must have a full sense of responsibility, which is the basis for doing a good job and developing our cause. With a sense of responsibility, it is possible to set goals. Employees who are responsible for the enterprise will set goals closely related to the enterprise: "Everyone is responsible for the rise and fall of the enterprise." The second is the values consistent with the enterprise. A philosopher said well that when people pursue absolute value, they will surpass many relative values. We are not transcendental saints, but setting high-value goals for ourselves can enable us to surpass many relatively low-level goals. As employees, with high-level goals, they will surpass many low-level competitions. Only by reaching an agreement with the enterprise in pursuit can we create more value for the enterprise and bring more gains to ourselves.

Second, strive to improve their skills and constantly improve themselves.

If the correct attitude is the premise of doing a good job, then constantly improving skills is the guarantee of doing a good job. As a human resource worker, in daily work, I often hear job seekers say how their work is. However, this can only be said to be adaptive work, that is, being able to do and doing well is not a concept.

Each of us has different majors, different jobs and different industries, but one thing is the same. We are all creating wealth for the society, and we are all professionals. There are actually three stages for a person to enter the society from school and become a professional. At the beginning of entering the enterprise, you should have a comprehensive understanding of what you are doing. For example: what skills are needed in the work, what problems are often encountered and their solutions. Consolidating these foundations in the work, gradually applying them skillfully and making achievements in the work can only be regarded as a superficial understanding of the work. Doing so has entered the second stage, a relatively stable period. This stage requires us to have a deep understanding of our work. Can consider the importance of work from the company's point of view, consider what role work plays in the company's development, and consider how to bring greater benefits to the enterprise from its own point of view. Learning these will enter the third stage of professionalism, the period of sustainable development. To enter this stage, we need to have a deep understanding of our industry, see its development and future, understand its history and objective social environment, and understand its industry from a macro perspective.

After the above three stages, you can say that you have become a professional, but you can't say that you are a fully qualified professional. Because, qualified professionals should not only make achievements in their own majors, but also learn from others and understand the positions involved in the company, so as to enrich themselves. Only in this way can we constantly improve ourselves and improve our skills.

Third, accumulate a lot of money and treat your career correctly.

Of course, continuous improvement is a process, and so is career development. Everyone should understand the profession and see the essence clearly. In fact, career development, like learning, needs to be gradual, and it can't be done overnight. That's unrealistic, quick success and instant benefit will only ruin your future. Just because we didn't look at this problem rationally in the past, we wanted to realize our career goals as soon as possible through "job-hopping", and the result was often job-hopping, and the more job-hopping, the worse. The best way to solve the career bottleneck is to learn to break through. Blind job-hopping will only go from one bottleneck to another, because there is a new environment ahead, and the past accumulation will be cleared instantly.

As the saying goes, "You can't eat hot tofu if you are impatient". Usually, after working in a position for three years, you can master the key abilities needed for this position, including the accumulation of knowledge and experience and the improvement of skills, and you can be familiar with the business processes of this industry and this enterprise; Only by working in an enterprise for at least three years can we have a deeper understanding of the present situation of enterprise management, enterprise strategy, enterprise culture and many other issues. On this basis, we will be able to handle it with ease and calmly, and human potential will be released to the maximum extent. Whether it is the problem-solving scheme or R&D innovation, it will be highly targeted, creative and effective, and ultimately maximize self-worth. It is an inevitable condition for success to accumulate wealth and thin hair.

Fourth, learn to be grateful and treat everything around you well.

We all live in a social environment, and we should always be grateful for the people or things around us. We want to thank the motherland, because we live in her arms; We should thank our parents who raised us; We want to thank our lovers, who have accompanied us through the storm; We should thank our friends for giving us encouragement; We want to thank our colleagues who grew up with us; We want to thank the enterprise, because here we have gained knowledge, wealth and dreams. We China people talk about "the right time, the right place, the harmony between people" and "the harmony between home and everything", which is really reasonable! If we can be kind to everything around us, can our work not go smoothly? Will the career still be unsuccessful? Cohesion generates strength. As long as everyone is United and in the same boat, why worry about the failure and career of the enterprise! Only in this way can enterprises not abandon you. If you breathe with her, she will share your fate.

In the final analysis, doing things is being a man, and the success of the workplace depends on the success of being a man. Selfless in heart, always safeguarding the interests of enterprises; Open-minded, regardless of temporary gains and losses; Be upright and take care of the overall situation. To do this, you are trusted by everyone whenever and wherever you are, and you are the talent that enterprises need, and the workplace crisis will never find you. Because the brave are fearless, the wise are not confused, and the benevolent are invincible.

1, if you are not annoying, make yourself talented if you are not good; If you have no talent, always smile.

2. temperament is the key. If you can't learn fashion, you'd rather be simple.

3. When shaking hands with people, you can shake hands for a while. Sincerity is a kind of wealth.

It is not necessary to use "I" as the subject.

5. Don't borrow money from friends.

6. Don't "force" guests to look at your family photo album.

7. When fighting with others, please sit next to the driver first.

8. Insist on saying nice things about others behind their backs, and don't worry that these nice things won't reach the ears of the parties.

9. When someone speaks ill of someone in front of you, you just smile.

10. Drive your own car and don't stop to say hello to your colleagues who ride bicycles. People will think you are showing off.

1 1. Visit your colleague when he is ill. Sit naturally in his hospital bed and wash your hands carefully when you get home.

12. Don't let everyone know the past.

13. Respect people who don't like you.

14. Things are not people; Or be ruthless about things and have feelings for people; Or do first and do second.

15. Self-criticism always makes people believe, but self-praise is not.

16. Nothing can improve your bowling performance like a bystander. So, don't be stingy with your cheers.

17. Don't take others' kindness for granted. You know, gratitude.

18. The "myna" on the banyan tree is talking, just talking but not listening, and the result is a mess. Learn to listen.

19. Respect the master and cleaning aunt in the reception room.

Remember to start with "we" when you speak.

2 1. Give a hand to everyone who sings on the stage.

22. Sometimes you should know perfectly well that your diamond ring is expensive! Sometimes, even if you want to ask, you can't ask, for example, how old are you?

23. If you talk too much, you lose. There are many people, so you talk less.

24. Change the unspoken "no" into: "It takes time", "I'll try my best", "I'm not sure" and "I'll call you when I decide"

25. Don't expect everyone to like you. It's impossible. Making most people like you is a sign of success.

26. Of course, you should like yourself.

27. If you are performing or giving a speech, if only one person is listening, you should continue with your heart, even if no one is cheering, because this is the road and cradle of your success. You should not watch others succeed, but hope you succeed.