Organization setup of Chongqing Communication Administration Bureau

Office (Personnel Department) 1. Responsible for coordinating government affairs; 2. Responsible for the organization and coordination of major conferences and activities; 3. Assist bureau leaders to deal with emergencies; 4 responsible for messages, files, confidentiality, letters and visits, foreign affairs, security, logistics and other work; 5. Responsible for information, news release, external publicity and public relations; 6. Be responsible for the use and management of e-government in this bureau; 7 centralized management of government affairs and government information disclosure; 8. To undertake the financial and asset management of public institutions; 9 responsible for personnel management, labor wages, personnel training, retired cadres and other work of organs and subordinate units. Policy and Regulation Department (Ministry of Supervision, Party Committee) 1. To publicize and implement the relevant national communication policies and laws and regulations, and supervise and inspect the implementation; 2. Responsible for the planning, legality review and cleaning of relevant norms, policies and important documents; 3. Take the lead in undertaking relevant administrative reconsideration, administrative litigation, administrative law enforcement supervision and other legal affairs; 4. Responsible for the party-mass work of organs and subordinate units; 5. To undertake the daily work of the party group and the discipline inspection team; 6. Guide the acceptance of administrative examination and approval; 7. Take the lead in handling the suggestions of NPC deputies and related work of CPPCC; 8. Responsible for overall administrative supervision; 9 to guide the construction of professional ethics and spiritual civilization. Communication development department 1. Study the development of Chongqing's communication industry, put forward development ideas and policy suggestions, formulate relevant industry plans and key special plans and organize their implementation; 2. Monitor and analyze the economic operation and market competition of Chongqing communication industry, and put forward countermeasures and suggestions; 3 responsible for the quality management of Chongqing communication network operation and maintenance and the supervision and management of communication construction market; 4. To guide the safety production management and the protection of communication facilities in Chongqing communication industry; 5. Responsible for the construction and management of important communication facilities, coordinate the construction of Chongqing public communication network, Internet and private communication network, and promote the enjoyment of * * * *; 6. Supervise the interconnection and fair access of Chongqing public communication network, Internet and private communication network; 7. Responsible for the management of Chongqing communication network code number according to the authorization. Telecommunication management office 1. Supervise the telecommunications and information service market in Chongqing according to law, implement market supervision and opening-up policies, and maintain market competition order; 2. Responsible for the management of value-added telecom business license and the annual inspection of telecom equipment entering the network, cooperate with the commercial test of new telecom business, supervise the service quality, guarantee universal service, promote industry self-discipline, and safeguard the rights and interests of the state and users; 3. To undertake relevant work to promote the implementation of "triple play" in Chongqing; 4. Promote the real-name management of telephone users; 5. Be responsible for the examination, approval and filing management of telecom tariffs, and review the policies and standards of telecom tariffs; 6. Responsible for the complaints of local telecom users. Chongqing Communications Administration has set up a complaint acceptance center for telecom users, and its responsibilities are as follows: 1. Accept complaints from local telecom users about the quality of telecom services, letters from the director's mailbox and reports from 1232 1, and handle complaints transferred from the telecom user complaint acceptance center, mayor's mailbox (mayor's public telephone), 123 15 and other channels. 2. Implement a mediation system for telecom users' complaints, and handle telecom users' complaints and disputes in accordance with relevant laws, regulations and relevant provisions; 3. Regularly summarize and analyze the telecom users' complaints, report to the Communications Administration and the Telecom Users' Complaints Acceptance Center of the Ministry, and notify the telecom enterprises; 4 to carry out consumer reminders and warnings, and participate in the service quality evaluation of telecom enterprises in this city; 5. Collect and analyze the relevant dynamic information of telecom operators and telecom users' service departments, report the key and hot issues reflected in telecom users' complaints to the Communications Administration, and support industry supervision; 6. Guide and urge telecom enterprises to improve their ability and level of handling user complaints; 7. Answer the consultation of telecom users and publicize the relevant policies of telecom services; 8. According to the division of responsibilities of Chongqing Communications Administration Bureau, complaints, reports and letters and visits that should be handled by all departments (offices) of the Bureau should be handed over to other departments for handling or directly inform consumers of relevant departments with jurisdiction. Communication Support Office (Network and Information Security Office) 1. Implement the national policies on communication network and information security, coordinate and manage the network information security platform of Chongqing public communication network, Internet and private communication network, organize network environment and information governance, and cooperate with the processing of harmful information on the network; 2. Supervise the safety of Chongqing's network operation, formulate Chongqing Telecom's network security protection policies and organize their implementation, and be responsible for the emergency management and disposal of Chongqing's network security; 3. Responsible for the filing of Chongqing Internet sites and the management of IP addresses, domain names and other resources according to authorization; 4. Responsible for carrying out special communication and special exchanges between the party and government in Chongqing, drafting communication control measures in Chongqing and organizing their implementation. Emergency communication office for combat readiness 1. Organize all telecom operators in Chongqing to implement the emergency communication rules and measures for combat readiness formulated by the Ministry of Industry and Information Technology and the Chongqing Municipal People's Government; 2. Organize and coordinate Chongqing telecom operators to complete the combat readiness emergency communication task entrusted by their superiors; 3. Draw up the emergency plan for communication support in Chongqing, and examine and approve the emergency communication support plan for combat readiness of all operating enterprises in Chongqing; 4. Guide the construction of emergency communication support team for combat readiness; 5. To be responsible for organizing the preparation of the overall plan for the development of emergency communication for war preparedness in Chongqing, and to supervise and inspect the implementation and completion of the construction plan for emergency communication for war preparedness in all operating enterprises in Chongqing; 6. Responsible for the operation, maintenance and management of Chongqing Command Center of emergency command and dispatch system of national communication network; 7. To organize the formulation of the reserve plan of emergency communication materials for combat readiness invested by Chongqing; 8. Supervise and inspect the storage, maintenance and use of combat readiness emergency communication materials.