How to start a courier company franchisee

There are generally four steps to start a courier company: \x0d\ 1. Think about the registered name of the company first, then go to the industrial and commercial bureau to check the name, and then find a good office space. \x0d\2。 Once the name is confirmed, it will take about 10 days for you and other partners to provide your ID card and my household registration book to the industrial and commercial bureau. \x0d\3。 After getting the business license, go to the bank to open an account. \x0d\4。 Apply for telephone, buy fax machines and computers, print waybills, and recruit salesmen and operators. \x0d\ Operation process: \x0d\ 1. Business Acceptance \x0d\ The staff of the branch initially confirm whether the express mail can be received or sent according to the information provided by the customer's call and the system order. For the express mail that can be received and sent, inform the salesman to pick it up at home, and for the express mail that cannot be received and sent, inform the customer of the reasons for not receiving and sending it. \x0d\ II。 Business collection \x0d\ The salesman will provide door-to-door collection service for the express mail that can be collected initially within the agreed time. \x0d\ ( 1)。 Work preparation: \x0d\ 1. Ensure that communication tools and vehicles are in good working condition. \x0d\2。 Ensure panels, packages, tapes, electronic scales, knives, etc. , as well as price lists, brochures, invoices and other materials and bills are fully prepared. \x0d\3。 Ensure that the work certificate, driving license and vehicle certificate are complete. \x0d\4。 Ensure personal gfd and adjust working conditions. \x0d\5。 Be familiar with the latest business trends of the company. \x0d\6。 Ensure that the vehicle is parked at the customer's place correctly, without violating the rules and affecting others. \x0d\7。 Properly place the received express mail. \x0d\8。 Tidy up your personal appearance before entering the door, show your identity to the customer, and show your certificate to explain your purpose. \x0d\ (2) Express mail verification: \x0d\ 1. Confirm whether the express mail delivered by customers is within the delivery area of Huitong network, and provide solutions \x0d\ or reject the express mail that is not within the service area. \x0d\2。 Inspect the express mail in strict accordance with the requirements of the Measures for the Safety Management of Express Goods. Articles prohibited or restricted shall not be accepted. If the articles are found to be in violation of national laws and regulations, they must be reported to the company and relevant state departments in time. \x0d\ (3) Express packing: \x0d\ Guide or assist customers to use standard packing materials and fillers to pack express mail, so that express mail can meet the requirements of transit transportation and ensure the safety of delivered goods. \x0d\ (4) Freight bill reloading fee: \x0d\ 1. Inform the customer to read the endorsement clause of the waybill, and remind the customer to suggest insured value for valuables. \x0d\2。 If the customer fills in the waybill, check its contents; If the customer fails to fill in the waybill, instruct the customer to fill it out or fill it out on behalf of the customer, and ask the customer to sign it at the designated location. \x0d\3。 Weigh the packaged courier, confirm the payer and payment method, and indicate it in the designated position of the waybill. \x0d\4。 Stick the completed waybill, logo and other specifications on the appropriate position of the express mail. \x0d\5。 Keep the customer copy of the waybill to the customer and issue the bill for the customer. \x0d\6。 Collect the information of the received express mail and upload it to the system. \x0d\ (5) Transport the collected express mail back to the processing point within the specified time, and hand over the retained copy of the waybill company and the expenses to the relevant staff. \x0d\ Express delivered at the customer's home shall be handled with reference to the above process. \x0d\ III。 Sorting of Express Mail \x0d\ The staff in the processing center will sort and seal the express mail, including receiving, sorting, packaging and delivery of the received and sent pieces. \x0d\ (1) Work preparation: \x0d\ 1. Be familiar with the latest operation and handling notifications. \x0d\2。 Receiving operation tools include scanning equipment, cutting and packaging tools, pens, labels and protective tools. \x0d\3。 Check whether the scanning equipment and transmission equipment are normal. \x0d\ (2) Express mail receiving: \x0d\ 1. Guide express transport vehicles to stop accurately, and check the identity of escort vehicles and personnel. \x0d\2。 Check whether the vehicle seal is intact, and remove the intact seal. \x0d\3。 Unload the express mail from the carriage, check it, and hand over the damaged and prohibited express mail to relevant personnel for handling. \x0d\4。 When the express mail arrives at the processing center, it is weighed and scanned, and the problem parts are registered. \x0d\ (3) Express shipments are sorted by flow direction; \x0d\ (4)。 Sealing of express mail: \x0d\ 1. Send the express mail to the next site for scanning. \x0d\2。 Package, seal and label the package according to the attributes of the express mail. \x0d\3。 According to the quantity and direction of express delivery, load express delivery correctly and reasonably. \x0d\4。 Seal up the loaded vehicles and complete the handover procedures. \x0d\5。 Guide the express vehicles to leave safely in turn. \x0d\ IV。 Courier \x0d\ Courier provides door-to-door delivery service of express mail in this area, and shall ensure the safety of personnel and express mail during delivery. \x0d\ (1) Dispatching preparation: prepare transportation tools, operating equipment, various documents and certificates to be used, and organize personal gfd. \x0d\ (2)。 Express delivery: \x0d\ 1. Pick up the express mail within your own delivery range and confirm the mode of transportation with the handler face to face. \x0d\2。 Check the express mail to confirm whether there are any express mails with damaged outer packaging, out of range, wrong address, wrong number of pieces and different paid prices, and hand them over to the handling personnel in time. \x0d\3。 Confirm the number of pieces with the handler, and use the scanning tool to scan the express one by one. \x0d\ (3)。 Express: \x0d\ 1. According to the requirements of express delivery attributes, destination, timeliness, etc., the delivery order is reasonably arranged. \x0d\2。 Properly place vehicles and express mail at the destination. \x0d\3。 Tidy up your personal appearance before entering the door, take the initiative to identify yourself and show relevant certificates after entering the door. \x0d\ (3)。 Express: \x0d\ 1. According to the requirements of express delivery attributes, destination, timeliness, etc., the delivery order is reasonably arranged. \x0d\2。 Properly place vehicles and express mail at the destination. \x0d\3。 Tidy up your personal appearance before entering the door, take the initiative to identify yourself and show relevant certificates after entering the door. \x0d\ (4)。 Express delivery receipt: \x0d\ 1. Check the valid certificates of customers or clients' principals. \x0d\2。 Prompt customers to check whether the outer packaging is intact, politely explain the damaged express package, and reject or inspect it according to the company's requirements. \x0d\3。 Collect relevant fees from customers, and issue express related bills in collection or payment collection. \x0d\4。 The dispatcher fills in his work number or name on the waybill and instructs the customer to sign at the designated position; If electronic receipt is used, please ask the customer to sign the receipt device. \x0d\5。 After the customer signs for it, the dispatcher of the conditional outlets immediately uploads the receiving information of the express mail with the scanning tool, and properly places the receiving copy of the waybill. \x0d\ (5) Handover: For the normally signed express mail, hand over the receipt of the express mail to the relevant personnel of the company, and hand in the relevant expenses together. \x0d\ (6) Handling of express mail that can't be delivered normally: register the express mail that can't be signed normally, properly place it, safely transport it back to the handling point, and hand it over to the express mail handler for handling. \x0d\ 1。 If the first delivery is unsuccessful, the staff should take the initiative to contact the recipient and reconfirm the delivery time and address. \x0d\2。 If the second delivery is unsuccessful, you can inform the company address and working hours and inform the customer to pick it up. If the customer still needs delivery, you should inform the extra cost. \x0d\3。 For the express mail that cannot be contacted with the recipient and the sender, except for the express mail that is difficult to keep, it can be disposed of in accordance with relevant regulations after three months of safekeeping. \x0d\ Express delivery of customer's door-to-door delivery shall be handled with reference to the above process. \x0d\ v. Express inquiry \ x0d \ Customer service personnel rely on the network? The customer service platform provides express mail status inquiry service. \x0d\ 1。 Customer service platform includes telephone and online inquiry system, and customers can also inquire by themselves according to the website express inquiry system. \x0d\2。 For the express mail that cannot be inquired through the inquiry system, the courier service agency shall inform the customer of the express mail status within 30 minutes of the customer's telephone inquiry. If the express mail status information cannot be provided, inform the customer of the claim content and procedures. ?