What exactly does Lenovo customer service do? Is there room for development?

Lenovo has many kinds of customer service. If it is computer customer service, the work place is in Shangdi, Beijing, and it is also divided into registration, return visit and technical support. Technical support is also divided into thinkpad, ideapad, Zhaoyang and Desktop. The wages of technical and non-technical categories are * 1.5, but there is no future. Now Lenovo's human resources system has been closed. Unless a regular employee resigns, there is no chance to become a regular employee, and it has always been outsourcing. As for the return visit, it is always outsourced. If it is the customer service of a service station, even if the employees of each service station have nothing to do with Lenovo, they are all outsourced by each service station.

Nothing has developed, and customer service is the same everywhere. If you think Lenovo is a big enterprise, there are many opportunities for promotion, maybe, but don't start with customer service.