Engineering Service Quality Commitment Letter

In today’s social life, in many cases we need to use a letter of commitment. A letter of commitment is a standardized product of written commitments. How to write a proper commitment letter? The following is a project service quality commitment letter that I compiled for you. You are welcome to learn from it and refer to it. I hope it will be helpful to you. Letter of Commitment on Project Service Quality 1

Constructor: Suzhou Shimao Real Estate Co., Ltd.

Project Name: Suzhou Shimao Canal City Plot 19# Residential Project

My Commitment During the construction process of the project, the following corresponding responsibilities must be conscientiously performed, and the corresponding lifelong quality responsibility for the project quality must be assumed within the design life of the project.

1. Undertake supervision tasks strictly in accordance with the qualification level and business scope, do not transfer the supervision business, and do not undertake projects that have affiliations or other interests with the construction unit and the supply unit of building materials, building components and equipment. Supervision business. No other unit or individual is allowed to undertake supervision business in the name of this unit.

2. Allocate key personnel of the on-site supervision department in strict accordance with regulations, and ensure that all personnel are present to perform their duties.

3. Carefully prepare a supervision plan, and the quality requirements and standards should be clearly stated in the plan. Carefully review the quality assurance technical measures of the construction unit, and strictly supervise and inspect the construction quality during the entire construction process.

4. Supervise the construction quality in strict accordance with laws, regulations and relevant technical standards, the design documents that have been reviewed and approved by the construction drawing review agency, and the supervision contract, and assume the responsibility for quality supervision. We also assist the owner in organizing the joint review of drawings, completion acceptance, and archiving of project files. Building materials, building components and equipment without the signature of the supervision engineer are prohibited from entering the site.

5. Supervision engineers strictly follow the requirements of project supervision specifications, supervise the construction process of the project by means of side stations, inspections, and parallel inspections, and ensure that all quality visas are timely, true, and accurate.

6. If any responsible parties participating in the construction process violate laws and regulations and violate mandatory project construction standards, stop them promptly and report to the housing and urban-rural development authorities and their project quality supervision agencies.

7. Collect project supervision documents in a timely manner and organize and archive them.

8. Other responsibilities prescribed by laws and regulations.

This letter of commitment is made in triplicate. One copy will be submitted to the project quality supervision agency when going through the project quality supervision procedures, and the other will be submitted to the city together with the project files after the completion and acceptance of the construction project.

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Archived in the Urban Construction Archives, one copy is kept in this unit for future reference.

Signature of the Chief Supervising Engineer (Promisor): XXX Project Service Quality Commitment 2

Bidding unit: xxx

If my unit can win the bid, my unit will do The following commitments are made:

First, coordinate management measures with the owner. After winning the bid, our unit will actively cooperate with the owner in terms of plan management, technical quality management, fund management, etc. Its main measures are:

(1) Select excellent construction teams, sign labor contracts with them in accordance with the law, pay workers’ wages on time, and never default on migrant workers’ wages.

(2) The project engineering department will be responsible for submitting the overall construction period network plan to the owner, and actively assist the owner to determine the entry and exit of various professional subcontracting teams and suppliers and intermediate handover matters, and cooperate with the owner to reasonably solve the problem Its vertical transportation equipment, construction water, electricity, material stacking, site division, etc.

(3) The monthly construction progress plan, labor plan and material arrival plan will be submitted to the owner for final approval after review by the supervisor.

(4) Regular project meetings will be held every week, hosted by the supervisor and attended by the owner and project management department. Through the system of regular project meetings, we will improve the relationship between construction, supervision, and owners, coordinate various problems that arise during the construction process, and ensure the smooth progress of the project.

(5) When holding a regular project meeting, the project leader will submit a weekly work report and next week’s work plan to the owner. The report will describe the progress of the project in detail, and the plan will detail the progress, materials, Detailed planning of labor, equipment, funding, etc.

(6) Keep a construction diary carefully, record the number of workers and machinery used for each type of work on the construction site, the quantity of materials transported to the construction site, and the daily weather conditions, and keep it in the construction site office. So that the owner can check it at any time.

(7) Pay full attention to the owner's instructions, and the on-site management staff will record the owner's instructions in writing at any time and implement them.

Second, in terms of quality, safety and after-sales service:

Consciously accept the supervision and inspection of the construction quality and safety of construction projects by owners, supervision units and relevant management departments, and promptly Correct issues raised during inspection. We have made the following commitments in terms of quality (including warranty) and safety:

(1) Obtain the corresponding level of qualification certificate in accordance with the law, and undertake projects within the scope of its qualification level. Do not subcontract or illegally subcontract projects.

(2) Establish a quality responsibility system and be responsible for the construction quality of construction projects.

(3) Construction shall be carried out in accordance with the engineering design drawings and construction technical standards, and no unauthorized modifications to the engineering design shall be made, and no corners shall be cut. If errors are found in design documents and drawings during the construction process, comments and suggestions will be made promptly.

(4) Establish and improve the construction quality inspection system, strictly manage the process, and make quality inspections and records of concealed projects.

(5) Establish and improve the education and training system, and strengthen the education and training of employees; personnel who have not received education and training or who fail the assessment will not be allowed to work.

(6) Fulfill construction project quality warranty obligations in accordance with the law.

(7) The person in charge shall be fully responsible for the unit’s production safety work in accordance with the law. Establish and improve the safety production responsibility system and safety production education and training system, formulate safety production rules and regulations and operating procedures, ensure the investment of funds required for the unit's safe production conditions, conduct regular and special safety inspections on the construction projects undertaken, and do a good job Safety inspection records.

(8) The project leader shall be a person who has obtained the corresponding professional qualifications and shall be responsible for the safe construction of the construction project, implement the safety production responsibility system, safety production rules and regulations and operating procedures, and ensure the safety production expenses. Use it effectively, organize and formulate safe construction measures according to the characteristics of the project, eliminate hidden dangers of safety accidents, and report production safety accidents in a timely and truthful manner.

(9) Establish a production safety management organization and staff it with full-time production safety management personnel. Full-time safety production management personnel are responsible for on-site supervision and inspection of safety production. If potential safety accidents are discovered, report them to the project leader and production safety management agency in a timely manner; immediately stop any illegal command or operation.

(10) According to different construction stages, surrounding environment, seasonal and climate changes, take corresponding safety construction measures at the construction site. If construction is temporarily suspended at the construction site, on-site protection must be provided. Separate the office and living areas from the work area at the construction site and maintain a safe distance; the location of the office and living areas meets safety requirements. Employees’ meals, drinking water, resting places, etc. must meet hygiene standards. Do not set up dormitories for employees in unfinished buildings.

(11) Establish a fire safety responsibility system at the construction site, determine the person responsible for fire safety, formulate various fire safety management systems and operating procedures for the use of fire, electricity, and the use of flammable and explosive materials, and set up Fire exits, fire water sources, fire facilities and fire extinguishing equipment shall be equipped, and obvious signs shall be set at the entrance to the construction site.

(12) Operators must abide by the mandatory standards, rules and operating procedures for safe construction, and correctly use safety protection equipment, mechanical equipment, etc.

(13) Purchase and lease safety protection equipment, mechanical equipment, construction tools and accessories with production (manufacturing) licenses and product certificates, and inspect them before entering the construction site.

(14) Safety production education and training should be conducted for managers and operators at least once a year, and the education and training status should be recorded in personal work files. Apply for accidental injury insurance for personnel engaged in dangerous operations at the construction site.

(15) If there is a quality problem with the engineering equipment within one year, the company will repair and replace it free of charge;

(16) If the equipment fails within ten years of the project operation, we will We will rush to the site to carry out repairs within 24 hours after receiving the user's call;

(17) Provide lifelong tracking services for the stable operation of this project.

Commitment person: xxx

20xx, x month x day

Project service quality commitment letter 3

In order to ensure the construction quality of XXXX project Our company solemnly promises that it will be responsible for the quality within the scope of this construction in accordance with the construction contract. The basic contents of the commitment are as follows:

1. Obtain the corresponding level of qualification certificate in accordance with the law, and stay within the scope permitted by its qualification level. Internally contracted projects.

2. Establish a quality responsibility system and be responsible for the construction quality of construction projects. The project leader is required to keep records of the construction site and assign responsibilities to people who are responsible for each sub-project. The project leader shall bear joint and several liability.

3. Construction shall be carried out in accordance with the engineering design drawings and construction technical standards, and no unauthorized modifications to the engineering design shall be made, and no corners shall be cut. If errors are found in design documents and drawings during the construction process, comments and suggestions will be made promptly.

4. Inspect building materials, components, equipment and commercial concrete in accordance with engineering design requirements, construction technical standards and contract agreements; if they have not been inspected or failed to pass the inspection, they will not be used.

5. Establish and improve the construction quality inspection system, strictly manage the process, and do a good job in quality inspection and records of concealed projects.

6. For test blocks, test pieces and related information related to structural safety, on-site sampling is conducted under the witness of the construction unit or project supervision unit. And send it to a quality inspection unit with corresponding qualification level for quality inspection.

7. Training system, strengthen education and training for employees; personnel who have not been educated and trained or who fail the assessment will not be employed.

8. Fulfill construction project quality warranty obligations in accordance with the law.

Construction unit: XXXXXXXXX Project Service Quality Commitment 4

Our company operates road passenger transport, and the vehicle numbers are

In order to improve the quality of passenger transport services, we must To meet the travel needs of passengers and ensure the safety of their lives and property, we hereby make the following commitments:

1. Vehicles comply with the "Type Classification and Rating of Operating Passenger Vehicles" (JT/T325——20xx) issued by the Ministry of Transport The technical condition of the vehicle meets the national first-class vehicle standards, and the vehicle is in good condition and can ensure safety.

2. Drivers and flight attendants must have good business knowledge, skills and professional ethics, and have been trained and qualified to work with certificates (the driver has received a professional qualification certificate that is appropriate for the vehicle he or she is driving, and the flight attendant has received The tour guide received the tour guide certificate) is in good health and capable of doing the job.

3. The company has formulated and strictly implemented systems for operation management, finance, statistics, safety, labor and service quality management.

4. The company's vehicles are operated as a company, with unified management, unified dispatching, and unified settlement. They are not affiliated or contracted.

5. Strictly operate in accordance with the business scope approved by the transportation management agency, do not suspend or terminate operations without authorization, do not illegally transfer passenger transport operating rights, and do not engage in shuttle bus transport in the name of tourist passenger transport.

6. Honesty and trustworthiness, civilized service.

1. Vehicles should be uniformly marked, the appearance of the vehicle should be clean, and the operator's name and complaint telephone number should be spray-painted on the outside of the vehicle body.

2. Drivers and flight attendants should be neatly dressed when working, wear certificates, serve enthusiastically, standardize their operations, and accept supervision.

3. Keep the vehicle clean and the air inside the vehicle fresh, and do not broadcast violence, pornography and other unhealthy video programs.

4. Do not force passengers to take the bus, do not dump passengers, betray passengers, extort passengers, and do not treat guests roughly.

5. Implement service commitments and improve service quality.

7. Upon expiration of the operation period, the above vehicles will automatically withdraw from the passenger transport market.

8. Conscientiously implement the "Production Safety Law", "Road Traffic Safety Law", "Road Transport Regulations", "Road Passenger Transport and Passenger Terminal Management Regulations" and "Shanxi Province Tourism Regulations", adhere to safety First, we should adopt a prevention-oriented approach, implement a production safety responsibility system, and clarify the responsibilities of personnel in each position. Regularly conduct safety training and education for drivers, flight attendants and tour guides, conduct regular inspection and maintenance of buses, and conduct routine safety inspections of buses before departure to keep the vehicles in good technical condition. The vehicle does not operate at excessive speed or overload, the driver does not drive while fatigued, drunk or in violation of traffic regulations, and a double-shift driver is required if the vehicle travels more than 400 kilometers (600 kilometers on the highway).

9. Observe rules and disciplines and operate in accordance with the law. All licenses and plates for operating vehicles are complete and valid. Problems encountered during operations and other processes will be reported step by step by the company, and there will be no suspension of operations, gatherings of people to cause trouble, or other incidents that affect social stability.

10. Consciously abide by the regulations on road transportation industry management, obey the management of transportation and tourism authorities and transportation management agencies at all levels, and pay fees on time.

If you violate the above content and relevant regulations, you will voluntarily accept the punishment according to the regulations.

Signature of the legal representative of the commitment:

(Official seal of the unit)

Year, month and day

Municipal Transportation Management Office (Supervision) Signature of the person in charge of the party):

(Official seal of the unit)

Year, month and day