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It’s my first time to send something abroad. Which logistics are reliable?
It is your first time to send something abroad. When choosing an international shipping company, you must keep your eyes open and choose a regular and powerful company. Otherwise, not only will you lose your property, but you will also have to endure the torment of waiting, complaints, and running around. , the most extreme situation is that the items have been handed over to the logistics company and the money has been paid, but after waiting for a long time, the goods have not been received, and there is no information. After investigation, it is found that the company has closed down and the people are gone.
We have carefully summarized several common misunderstandings and pitfall prevention tips when choosing international logistics companies to give your items the safest care.
Myth 1: Be greedy for cheap, ignore safety, and lose big for a small gain
Professional and standardized international logistics companies will not attract customers by blindly lowering charging standards. Quotes that are too cheap tend to be fishy. First, the items may not be properly packaged or services such as packaging materials may not be provided. Some companies even use informal means to export to reduce costs, such as borrowing the name of one or two customers to clear customs for a whole container, or clearing personal luggage in the name of goods. Once investigated by the customs, customers will make the cheaper choice. And regretful.
Tips to prevent pitfalls 1: Safety first, read the quotation carefully
1. The most important thing is not to take chances and lose big for small things. Standardizing customs clearance and safe delivery are the most important. Don’t throw away what you sent just to save 50 pounds!
2. Check the website or call the customer service number to verify whether the price is clearly marked, what the price covers, and whether there are any hidden fees. In particular, ask whether destination fees are included and whether the company or the customer is doing customs clearance.
3. Whether the price is clearly marked on the company website and whether the destination is door-to-door.
Misunderstanding 2: Lack of understanding and trusting others
The first is trusting street advertisements. Such companies are often not established for a long time, do not have enough customers, and do not have sufficient international logistics experience to handle emergencies, and there is a risk that they will have no way to complain.
The second is choosing the outsourcing company by mistake. There are many small companies that do not have local offices and rely only on one phone. They are subcontracted to other companies through outsourcing. Some even use several companies for turnover. The more outsourcing and transfer, the less guaranteed it is.
Third, some companies headquartered abroad only have branches or agencies in China (non-independent legal persons, not registered with industry and commerce, and have no fixed location), and only some personnel responsible for answering the phone, in case of an emergency. Problems should be dealt with if there are doubts about the ability to handle them.
Tips to prevent pitfalls 2: Keep your eyes open and have a comprehensive understanding
Professional international logistics companies generally create diversified professional publicity platforms through websites, public accounts, Weibo, etc. You can evaluate and understand the company in the following ways, taking company website details as an example.
(1) Read industrial and commercial information. Enter the company name in the national enterprise credit information system. For companies headquartered abroad, please make sure whether it is an independent legal person in China, whether it has formal industrial and commercial registration in China, and whether it has a public fixed office or registered place in China.
(2) Look at the time, including the company's establishment time, the number of years it has been engaged in international shipping, and the website registration time (you can log in to the domain name registrar's website to check). Companies that have just been registered should be treated with caution.
(3) Check the address, that is, whether the company has a real office address.
(4) Look at the content, that is, whether the company website has detailed content and whether it is good at international shipping.
(5) Look at the network, that is, whether you have your own network or rely on outsourcing services.
(5) Check customer service. Understand the company's number of customers, service languages, service hours, etc. You can also call in person to actually feel whether the customer service is professional and patient.
Seven Seas International has 20 years of experience in international shipping and shipping. It is rare in the industry to have a global self-operated network. The entire process is under its own network security monitoring. A dedicated global customer center provides 7*24 hours Multilingual customer service. We have real office addresses at home and abroad. Welcome to visit us.
Misunderstanding 3: Confusing concepts and going astray
Some customers think that ordinary logistics companies, freight companies, and ordinary shipping companies are equivalent to "international logistics companies". Indeed, some logistics companies , freight companies and general shipping companies have also joined the international logistics industry, but "specialized in the industry", the irregular army seems to offer very low prices. In fact, many do not follow the formal channels for customs declaration and inspection of personal belongings, and transport them as trade goods. Customs clearance. If something goes wrong, you will have to shirk responsibility if you go to them again. The differences between the two are as follows:
1. International logistics companies provide door-to-door service, that is, moving from the originating home to the destination home. Any complicated steps such as customs payment, customs clearance, etc. do not need to be handled by the customer. A distraction. International freight companies are only responsible for transporting goods from the country of origin to the country of destination. All other procedures need to be handled by the customer themselves, which involves very professional and cumbersome procedures and a long suffering period.
2. The business of ordinary shipping companies is domestic point-to-point service and will not go through customs or other ways to go abroad. The business of international logistics companies includes domestic consignment to overseas customs, customs clearance, customs clearance in the destination country, and overseas transportation to your home.
Tip 3 to prevent pitfalls: Choose the right professional company and clear customs compliantly
1. Enter the company name in the national enterprise credit information system, check the business scope in the company's industrial and commercial information, and select a professional For international baggage shipping or international shipping companies, don’t look for ordinary freight companies, logistics companies and shipping companies.
2. Check the customs clearance process, that is, check the company website or call to inquire about the documents required for export, the relevant customs clearance process, and compare it with the requirements on the customs website. You can search for "Customs Authoritative Reminder" "Requirements for International Students Returning to China" Pay attention to the common sense of bringing items through customs and know them in advance”. If the documents mentioned by the company are inconsistent with the requirements of the customs, for example, no identity document is required, no separate waybill is required, etc., it means that it may try to use informal channels to get through customs, and there is a risk of being seized by the customs. ?
International logistics companies must strictly comply with customs requirements on personal items for customs declaration, transportation, customs clearance, and delivery in order to protect your items. Generally speaking, as long as you make more preparations in advance, pay attention to details, don't be greedy for cheap, and compare multiple parties, you can find an immigration moving company that you can rest assured about.
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