Why does Didi Customer Service recruit people every day?

Business needs, personnel flow, improve service quality.

1. Business requirements: Didi is a huge travel platform, and a large number of users use Didi's service every day, so they need to communicate with customer service to solve problems. With the increase in the number of users and the expansion of business scope, Didi needs to continuously expand its customer service team to meet the needs of users.

2. Employee turnover: Customer service will face certain work pressures and challenges, and some employees will leave for personal reasons or other better opportunities.

3. Improve service quality: Didi attaches great importance to user experience and service quality, and hopes to provide efficient, accurate and friendly customer service. By recruiting new customer service staff, we can introduce new thinking and skills, improve the service level of the whole team and better meet the needs of users.