What do novices do when they go to work in a maternal and child store?

1, need to have professional knowledge and skills: the maternal and child products industry is a highly professional industry, which needs to master certain professional knowledge and skills, such as the cognition of baby products, familiarity with the characteristics of various brand products, and understanding the growth and development laws of babies. For beginners, it takes time to learn and hone.

2. The working environment is relatively complicated: Maternal and infant stores will have various customers, including pregnant women, parturients, newborns, young children and parents. Their needs and situations may be different, and employees need to have coping strategies to deal with different situations.

3, the workload is relatively large: maternal and child stores are usually one of the distribution centers for daily necessities, and there will be a large number of goods coming in and out every day. Employees need to count goods, put shelves, sort out goods, etc. At the same time, we should help customers choose goods and provide professional advice.

4. Must maintain a good service attitude: The maternal and child products industry belongs to the service industry, and employees must always maintain a good service attitude, provide professional and thoughtful services, and handle customer complaints and disputes.