Is Boao's customer service telephone number 24 hours?

Boao's customer service phone number is not 24 hours.

Working hours of Boao customer service: (day shift and night shift rotation) 09:00- 16:30 for day shift and 6: 00-22:30 for night shift, with four days off every month. In principle, the off-duty time of night shift customer service is subject to 22: 30 (except on duty). If there is still customer consultation, the customer service reception work will be automatically extended.

Company profile:

Boao Bio-Group Co., Ltd. and Beijing Biochip National Engineering Research Center (hereinafter referred to as "Boao Bio-Group") were established on September 30, 2000. Since its establishment, Boao Biological Group has been committed to developing and providing innovative products and services of integrated medical care (including prediction, prevention and individualized medical care) with the technical support of scientific research institutions such as Tsinghua University and China Academy of Medical Sciences.

We have developed four series of biochips (including Gene, protein, Cell Chip, Chip Lab, etc.). ) and related instruments and equipment, reagent consumables and software databases, as well as dozens of products and services with independent intellectual property rights that can compete with other manufacturers internationally. Many products have obtained the medical device registration certificate of SFDA in China, ce certification of EU and safety license filing certificate of FDA.

Boao's biological products and services have been exported to more than 20 countries and regions such as North America, Europe, Asia and the Middle East. Among them, nearly 100 hospitals in Britain, France, Germany, Italy, Spain, Denmark, Switzerland, Sweden and other European countries purchased Boao biochip products, and the users responded well.