Sheraton Hotel Guangzhou Guangzhou Sheraton Hotel Guangzhou

1. I want to know: Where is the Guangzhou Sheraton Hotel in Guangzhou? 2. Which police station is under the jurisdiction of the Guangzhou Sheraton Hotel? 3. Do you need to swipe the room card in the elevator of the Guangdong Sheraton Hotel? 4. Guangzhou Sheraton How many service staff are there in the hotel? 5. Who knows the historical background of the Sheraton Hotel? The more detailed the better. 6. Introduction to Sheraton Guangzhou Hotel. I would like to know: Where is Sheraton Guangzhou Hotel in Guangzhou?

Hello, I can check the location information of this hotel through the website.

Guangzhou Yuehai Sheraton Hotel

Address: No. 208, Tianhe Road, Tianhe District (next to Tianhe City, exit of Tiyu West Road Station of the Metro)

It is specifically located at the intersection of Tianhe Road and Tiyu West Road, opposite Guangzhou 100 Department Store, next to Tianhe City.

The hotel opened in September 2011. The main building is 33 stories high and has a total of 445 guest rooms.

Which police station does Guangzhou Sheraton Hotel belong to? Jurisdiction

The hotel is under the direct jurisdiction of the Tourism Bureau and is also directly managed at the regional level. The implementation of various tasks is directly participated by different local management departments

Sheraton Guangzhou Hotel Sheraton Guangzhou Hotel is located in the center of Guangzhou's Tianhe Central Business District. It is located next to Tianhe City, the city's main commercial and shopping mall. It is located in a high-end office building and is close to many famous stores, restaurants and entertainment venues. Go to Guangzhou Sports The center is very convenient. The hotel has 445 tastefully decorated rooms and suites, providing guests with modern furniture and ultra-comfortable Sheraton Sweet Sleeper beds, 40-inch LCD flat-screen TVs, rainforest showers and a range of other facilities.

Do you need to swipe the room card in the elevator of Sheraton Guangzhou Hotel?

Yes. Sheraton Guangzhou Hotel has well-equipped and spacious guest rooms and suites, which are required when taking the elevator. For those who swipe the room card, the room is also equipped with a work desk, a flat-screen LCD TV, an in-room safe, a small refrigerator, a tropical rainforest bath and a spacious bathroom.

How many service staff are there at the Guangzhou Sheraton Hotel?

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The Guangzhou Sheraton Hotel has about 100-200 service staff. Because it is a five-star hotel, the main service staff are divided into Western restaurant waiters, conference hall waiters, and banquet waiters. Hall attendants, health services, catering services, etc.

The services provided by Sheraton Guangzhou Hotel mainly include: room service, laundry service, wake-up service, concierge service, medical support, business center, children Nursing, conference services, travel services, valuables safe at the front desk, beauty salon, shoe shine service, free parking, bus or car rental service, etc.

Notes on high-quality hotel services:

< p>1. Avoid listening

This is a big taboo for waiters. It is the professional ethics of waiters not to listen, peek or interrupt when guests are talking. If the waiter has an urgent matter to discuss with the guests, You can't interrupt the guest's conversation rashly. It's best to wait aside and signal with your eyes. After the guest realizes it, come forward and say: "I'm sorry for disturbing your conversation." Then say what you want to say. Speak up.

2. Avoid staring

When receiving guests with special clothing and appearance, waiters should avoid staring or making comments, because these behaviors can easily make the guests angry. produce displeasure. Instead, you should ensure service etiquette, smile and look straight, so that guests can feel your respect.

3. Avoid snickering

When guests are gathering and talking, waiters, in addition to providing due services, should also be careful not to snicker, whisper, or criticize the guests' comments. , so as not to cause undue friction.

4. Avoid colloquialism

Some waiters lack the learning of language skills and the cultivation of their own qualities, and intentionally or unintentionally hurt guests or cause some unpleasant things to happen at work. , such as blurting out when ordering food in a hotel restaurant: "Do you want food?" This kind of language asking guests to order food makes people sound very unpleasant and uncomfortable.

Who knows the historical background of the Sheraton Hotel? The more detailed the better.

Sheraton is a brand of Starwood Hotels and Resorts Management Group, a Fortune 500 company. Now (March 2006), Starwood Group is looking for acquisition or joint opportunities for Asian hotel brands.

After the successful acquisition of Le Méridien on August 25, 2005, Starwood Hotels and Resorts Group is looking for Asian brand hotels to acquire. Plan to acquire or combine with a high-end Asian hotel brand with outstanding performance in the Chinese or Indian markets. Starwood Group's acquisition of Le Méridien lasted four years.

On March 7, 1887, Ernest Henderson, the founder of Sheraton, was born in Sushu Hill, a town not far from Boston, USA. Mr. Henderson began to enter the hotel industry in 1933. Sheraton was one of the first two hotels of the Sheraton Hotel Company. In 1937, he established the Sheraton Hotel Company. The hotel company began to use the unified name of Sheraton in 1939 until 1957. , that is, Sheraton actually built its first hotel 20 years after its establishment.

Sheraton has operated more than 700 hotels in more than 80 countries around the world since 1963. Sheraton is relatively strict in site selection, mainly choosing attractive metropolises and resorts. In the lodging and casino industries, Starwood Group has strong brand awareness in major markets around the world and is a leader in pricing. Starwood hotels have good locations, mainly in big cities and resort areas. The criteria for site selection of the group's hotels are: The development history of the area shows that there is a large and growing demand for full-service luxury upscale hotels in the area, and the space available for building stores is limited. It is expensive to develop such space. For expensive. As the largest hotel group in the luxury upscale segment of the hotel industry, Starwood Hotels' scale supports its core marketing and reservations systems. While Starwood Hotels focuses on the luxury upscale market segment, its various brands focus on different secondary markets in this market. Starwood Hotels also occupies an important position in the casino industry, which it operates mainly through the Caesars brand. Sheraton Hotels provide home-away-from-home services for leisure travelers.

Starwood Hotels and Resorts International Group was formerly known as Starwood Lodging Investment Company/Starwood Lodging Corp. .. Before the name change, in 1996, it had 100 hotels, 26,483 rooms, and annual revenue of US$385.3 million. In 1998, Starwood completed three major events: the name change and the acquisition of ITT Group and Westin Hotels. It has considerable influence in the process. Starwood is famous for its high-end luxury hotels, including St. Regis, The Luxury Collection, Westin, Sheraton, and Four Points. FourPoints and W Hotels (WHotels. Franchise 41.8%, entrusted management 28.5%, capital management and others 29.7%. In July 2005, the US "HOTELS" magazine announced the statistics for 2004, Starwood (US) (New York stock code: HOT It ranks 8th with 733 hotels and 230,667 rooms; it ranked 8th in 2003 with 738 hotels and 229,247 rooms. It entered the Chinese market in 1983 and has 19 hotels in China and 17 hotels under construction in China. For entrusted management, franchising and selective capital management, the hotels already operating in China are distributed in metropolitan and famous tourist cities, including two in Beijing, and the others in Tianjin, Guilin, Xi'an, Wuxi, Nanjing, Suzhou, Sanya and other places.

On December 7, 2003, Sheraton Management Company signed a contract with Yunda International Plaza to open a store in Changsha. The five-star Yunda Sheraton International Hotel is scheduled to be completed in 2006.

On March 21, 2004, Sheraton Hotel Group formally signed a contract with Greater China International (Shenzhen Co., Ltd.), and the hotel part of the Greater China International Exchange Plaza was handed over to Sheraton Hotel Group for unified management, thus making the largest single building in the country - ——The Greater China International Exchange Plaza with a construction area of ??more than 300,000 square meters has entered the substantial start-up stage and will be fully put into use in 2005. In terms of architecture and project hardware, both in terms of space and facade design, The curtain walls, elevators, and air-conditioning equipment, including the first helicopter landing pad in the central area, are all world-class. The purpose is to create a first-class platform for multinational companies and Fortune 500 companies to enter the market.

On July 10, Starwood Group attracted public attention through its on-site recruitment of assistant lobby managers for its Sanya Sheraton Resort Hotel through the "Absolute Challenge" column of CCTV Economic Channel.

On July 13, at the Hainan Province Tourism Hotel Work Symposium held at the Yantai International Hotel, Mr. Nardini, general manager of the Sanya Sheraton Resort Hotel, was welcomed for his speech about "no trace of theory".

At the end of 2004, Sheraton signed a contract to open a Changsha store.

On May 12, 2005, Xinjiang Haotai Industrial Development Co., Ltd. and Sheraton Overseas Management Company signed an agreement for the Sheraton Urumqi Hotel. The hotel will open on May 1, 2006. This project invested and developed by Xinjiang Haotai Industrial includes hotels, shopping malls, office rooms, etc. The total project scale is more than 200,000 square meters, with a total investment of more than 800 million yuan.

On October 1, the Sheraton Hot Spring Resort Hotel opened for trial operation, covering an area of ??more than 70,000 square meters, a construction area of ??more than 50,000 square meters, 347 guest rooms, and an investment of 420 million yuan. Construction begins.

On December 10, the Sheraton Haikou Hot Spring Resort Hotel opened. China Huaneng Group invested 420 million yuan to build it as a five-star resort hotel with 341 rooms.

In March 2006, Sheraton Hotel Shenzhen went into trial operation with an investment of 400 million yuan and a construction area of ??60,000 square meters.

On March 13, Teem Group (formerly Tianmao Group) and Starwood Hotels & Resorts International signed a contract for the Sheraton Guangdong Hotel in Guangzhou Teem City West Tower, which has 450 rooms and is scheduled to open at the end of 2008. This It is the first time that Sheraton, a subsidiary of Starwood, has landed in Guangzhou.

Las Vegas Sands Group will finalize an agreement with Starwood Hotel Group to build a Sheraton Hotel and a St. Regis Hotel in Macau.

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In 2007, the Sheraton Changshu Fupeng Hotel opened with 340 rooms and was invested by Changshu Yukun Real Estate Investment Company.

In 2008, another Sheraton five-star hotel was opened in Pudong, Shanghai. .

Henderson passed away on September 6, 1967, but his "Ten Commandments" still remain in the world:

1. Do not abuse your power and ask for special treatment. Not resisting this is indulgence.

2. Don't accept gifts from those who ask for it.

3. Listen to Mary Kennedy in all matters decorating the Sheraton Hotel. Mary Kennedy was selected from 8 decoration masters through a decoration competition. Since then, she has been hired by Sheraton Hotel Company as the chief decorator of hotel rooms, restaurants and lobby.

< p>4. You cannot go back on a confirmed room reservation.

5. Do not give orders to subordinates before they have fully understood the exact purpose.

6. Operate a small hotel.

7. In order to make a deal, you must not squeeze out the "last drop of blood" of the other party.

8. Don't let the dishes go cold. Serve on the table.

9. Decision-making depends on facts, calculations and knowledge.

10. Don’t rush to blame your subordinates for their mistakes.

The reality in Sheraton Company. In operation, Mr. Henderson also has some management methods that are also

advisable:

1. Emphasis on responsibility and diligence

2. Emphasis on customer supervision. Evaluation of hotel service quality.

3. All services and food in the hotel should be "value for money"

4. Adjust the customer source market with floating prices. p>

5. Use competition to promote the forward development of enterprises.

6. Emphasis on target management.

In terms of promotion strategies, Sheraton Hotel Company adopts advertising, Personal promotion, price concessions, the establishment of international clubs, special events, and the use of cultural, sports and entertainment facilities within the hotel to provide customers with convenient and thoughtful services are two of the Sheraton Hotel Company's many promotional methods that are pioneers in the international hotel industry. The first is to establish the International Club, which aims to attract the high-end market and encourage them to frequent the hotel for accommodation; the second is to open the Sheraton Tower and provide special services, thereby strengthening Sheraton's high-end and luxurious image in the world's hotel industry.

The five-star Huating Hotel of the Huating Group in Shanghai was once managed by Sheraton. The Sheraton customer source system brought 30% of the consumption of the 20% of guests transported to the Huating Hotel. Due to reasons such as lack of consensus on the second phase of management fees upon expiration of the management period, Huating Hotel began to be managed by the Chinese themselves.

Introduction to Sheraton Guangzhou Hotel

Sheraton Guangzhou Hotel has well-equipped and spacious gorgeous guest rooms and suites. Staying in any room will bring you an extremely pleasant night. All rooms are equipped with the Sheraton Sweet Sleeper Bed to help you enjoy a sound dream. The rooms are also equipped with work desks, flat-screen LCD TVs, in-room safes, small refrigerators, tropical rainforest baths and spacious bathrooms. High-speed Internet access keeps you connected to the world outside the hotel. The hotel's Feast all-day buffet restaurant includes Eastern and Western cuisine; the exquisite Banni Italian Restaurant provides authentic Italian cuisine including pasta and pizza; Caiyue Xuan is a wonderful place to taste special and traditional Chinese cuisine; enjoy fragrant coffee in the lobby bar , exquisite pastries and delicious desserts.