The front desk clerk answered questions during the interview.

The front desk clerk answered questions during the interview.

As we all know, desk clerk is the most sought-after job, with low threshold and no pressure. Below, I have sorted out the interview questions of the front desk clerk, and welcome your reference!

Interview questions and answering skills of front desk clerk

1. What are the basic qualities of a clerk? What are the daily expressions?

A: I think the basic qualities of a receptionist are hard work, flexibility, carefulness and self-motivation. Daily expressions are:

When meeting: "Hello! Nice to meet you! " "What can I do for you? Is this your first time here? The road is hard to walk. "

When leaving: "Goodbye! See you tomorrow ","Have a nice trip, please give our regards to your family "and so on. "Please give us your valuable comments on our work." "Just a moment, please. I'll help you right away."

2. How to classify files? What is the standard?

There are three commonly used file classifications, which can be combined according to the actual situation in reality.

Annual classification: classification is based on the year when documents are formed and processed.

Organization classification: classified by internal organization.

Problem classification: classify according to the problems reflected in the document.

3. What is the specific job of a clerk?

The specific work of the front desk clerk includes reception work, filing work, document preparation and processing, meeting organization, information work, office daily affairs, coordination work, etc.

4. How to deal with the relationship with superiors and subordinates at work?

This belongs to the coordination part of the front desk clerk's work.

For superiors: the front desk clerk should maintain the prestige and image of the leading members, respect the leaders and actively cooperate with them; To maintain internal unity of the leading group, the work of asking for instructions or reporting should be carried out in strict accordance with the division of responsibilities of leading members, and no words, gossip or angry words that are not conducive to unity should be asked.

For subordinates: you can talk to each other; Express opinions on an equal footing, through consultation and in an exploratory tone, solicit each other's views and seek the best solution to the problem; Communicate your opinions to each other with a suggested attitude and humble language in order to achieve the purpose of coordination.

5. Talk about your personal work experience.

In the process of being a front desk clerk, I feel that the position of front desk clerk plays an important role in the operation of the company. As a clerk, you should love your job, be conscientious, have the spirit of not being afraid of hardship and fatigue, and be willing to be an unsung hero. Be fair, be loyal to your duties, and strive to master all kinds of skills at work.

Other front desk clerk interview questions

1. Please write down the departmental functions of the Administration Department.

2. How do you think to be a qualified administrator?

3. What do you think is the key to good communication?

Tell me about the time when you did extra work. Why do you have to take on so much extra work?

5. What is the main job of an administrative assistant?

6. Tell an experience that your boss assigned you a task that had nothing to do with your work. So you can't finish your work. How did you do that?

7. Do you think you are honest? Please give an example.

8. Can managers let employees do a certain job without any explanation? Why?

;