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Lenovo after-sales service repair point
Lenovo after-sales service repair points:
Beijing, Tianjin, Guangzhou, Shenzhen, Shanghai, Suzhou, Changsha, Nanjing, Ningbo, Hangzhou, Shenzhen, Yangzhou, Nanchang, Shenyang, Hefei, There are service outlets in Shenzhen, Zhuhai, Luoyang, Harbin, Shijiazhuang, Jinan, Kunshan, Nantong, Zhuzhou, Zhongshan, Zhengzhou, Foshan, Ningde, Baoji, Taiyuan, Mianyang, Kunming, Haikou, Ningbo, Yinchuan, Xining and other large and medium-sized cities. .
After-sales service includes the following aspects:
1. Install and debug products for consumers.
2. Provide technical guidance on usage according to consumer requirements.
3. Ensure the supply of repair parts.
4. Responsible for repair services and provide regular maintenance and regular maintenance.
5. Provide consumers with regular telephone follow-up visits or door-to-door follow-up visits.
6. Implement "three guarantees" for products, namely repair, replacement and return.
7. Handle consumers' letters, visits and telephone complaints, answer consumer inquiries, and use various methods to collect consumers' opinions on product quality, and make timely improvements according to the situation.
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