How can I get a refund if Alipay charges wrongly?

Operating mobile phone: Huawei mobile phone, operating system: HarmonyOS system version 3.0.0. Operating software: Alipay 10.5.66 version. The following is the method of charging Alipay fees incorrectly:

1. Open Alipay app and click "My";

2. Click the billing option on the page, select the electricity bill just paid after entering the page, and click "Have questions about this order" below;

3. Click "Transaction Complaint (Refund/After-sale/Dispute)" below, fill in the required materials and apply as required, click the agreement button below and click Submit. The official will review this and the refund will be returned in the same way. Or you can print the payment receipt of Alipay's successful payment record, and then consult the property company to solve it.