What is the responsibility of a building housekeeper?

1. Be responsible for the reception of business owners and customers in the building under its jurisdiction, and be dignified in appearance, kind in attitude, warm and generous, quick in response and steady in handling affairs.

2. Be responsible for following up decoration application, maintenance procedures and ordering paid services.

3, according to the reception situation of visiting customers, do a good job of visiting registration, make an appointment for the owner to visit the relevant owners in time, for sudden visits, to solicit the opinions of the owner, and then release.

4. Be responsible for receiving and handling the consultation and complaints of business operators, and pay regular visits.

5. Provide business, ticketing and mail receiving and dispatching services for business households.

Job details:

A patrol inspection: patrol the building at least twice a day according to the specified patrol route and requirements. When patrolling the building, we should be careful, record and deal with problems in time.

B cleaning inspection: pay attention to the cleaning of lobby entrance, inside and outside elevators, corridors, walls, fire doors, fire boxes, aluminum alloy ventilation window, lampshades, stair handrails, roofs, etc. And the integrity of public facilities and equipment.

C. Complaint handling: If the owner has any complaints, he should make records. What he can handle should be handled on the spot in time. If he can't handle it, he should report to his superiors immediately and handle it. If it is not the responsibility of the company or the customer service center, he should patiently explain to the owner.