Job Recruitment Website - Property management - Where can I complain if the property doesn't sell electricity?
Where can I complain if the property doesn't sell electricity?
If the property company restricts the owner's purchase of electricity, it infringes on the owner's rights and interests of independent consumption and obviously violates relevant laws. If it is not corrected, the owner can complain to the consumer protection department or bring a lawsuit to the court to safeguard his legitimate rights and interests. Under normal circumstances, the owner has the right to use electricity according to law. Even if the owner defaults on the property fee, the property has no right to restrict the owner's electricity consumption, which is illegal. To be sure, there is no reason for the property to restrict the use of electricity by the owners. However, there is a situation that must be explained: the electricity fee of the residential area is entrusted by the power bureau to collect and manage the property, and the owner does not pay the electricity fee for a long time. After repeated reminders, the property will be the agent of the power bureau, and the main responsibility of the property in the community is to maintain facilities and equipment, keep the community green and clean, and serve the owners. This is the main responsibility of the property, not to mention the disposal and restraint of the owners.
Where can I complain about the power failure of the property?
1. Property front desk telephone complaints;
2. Go to the property front desk to complain in person;
3. Complain to the property manager's office in person; By the third part, everything that can basically be solved has been solved.
4. Call or go directly to the community for feedback, and complain about property inaction by the way;
Legal basis:
People's Republic of China (PRC) Civil Code
Article 944
The owner shall pay the property fee to the property service provider as agreed. If the property service provider has provided services in accordance with the contract and relevant regulations, the owner shall not refuse to pay the property fee on the grounds that he has not accepted or does not need to accept the relevant property services. If the owner fails to pay the property fee within the time limit in violation of the agreement, the property service provider may urge him to pay it within a reasonable period of time; If the payment is not made after the expiration of a reasonable period, the property service provider may bring a lawsuit or apply for arbitration. The property service provider shall not stop power supply, water supply, heat supply and gas supply to demand payment of property fees.
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