Necessary communication skills for property personnel.

We are eager to be respected by others, but we must learn to respect others first. Our customers come from all walks of life and all groups. We can't judge a book by its cover. When you see the rich, you grovel, and when you see the poor, you look on coldly. People who don't know how to respect others will not be respected by others.

Enthusiasm is not indifference

Property management is a service industry, and it is the minimum professional ethics for employees to maintain a warm attitude. The most taboo is to look cold and ignore. Not talking has offended the host, how to "communicate"?

Honesty is not perfunctory.

In our work, we should be honest and trustworthy, and do what we say. We must never say one thing and do another, and then fail to honor or perfunctory afterwards.

Politeness is not meanness.

Politeness is the basic principle of social communication and the basic requirement of property management. Politeness first, politeness first. Never be sarcastic or sarcastic.

Flexible and inflexible

Adhere to the principle in the work, and act according to the law and regulations, but we should also be flexible as far as possible according to the actual situation without violating the principle.

Be responsible and not shirk.

We will do what we should do; This is our responsibility, and we will never shirk it. Win the trust of the people