Why can't some residents pay their electricity bills online?

Some residential electricity charges cannot be paid online because the residential power equipment is unqualified, or the developer's property has not been handed over to the power supply bureau for other reasons. Generally speaking, there are two main ways for residents to pay electricity bills. One is meter reading to households, that is, the owners of residential areas pay directly to the power supply company; Second, the community is a specialized transformer user, and the community owner pays the electricity fee to its property. Communities can't pay online, usually special users. Because for the property, in many cases, the property can be charged by the enterprise, but the property company can't charge other fees except the electricity fee to the community owners. If the property company charges extra fees, the community owners can report to the owners' meeting, and the owners' meeting will decide whether to replace the property company.

In addition, the owner can go to the local price bureau to inquire whether he has obtained the electricity fee charged by the property company. With the approval of the price bureau, if the property company charges extra than the electricity fee, the owner can complain to the price bureau, and after the price bureau verifies it, the violation of the property company will be dealt with.

However, if the power supply company entrusts the property to collect electricity charges, it can only pay in the property company, not online. However, if the local property does not cooperate with the online payment of electricity charges, you can generally choose to complain to the Housing and Construction Bureau or report to the residents' property Committee, and then report it in the community, and you can complain about changing the property.