Five summaries of company office clerks’ experiences

Five summaries of company office clerk experience

I have improved in all aspects, but there are also shortcomings. I need to continue to learn and accumulate work experience in the future, and use the knowledge I have mastered to make up for it. own shortcomings. Now I will summarize the study and work of this year. I would like to share with you some relevant company office clerk experience sample materials. You are welcome to read and provide reference.

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? Summary 1

In 20xx, with the care and guidance of the leaders of various departments of the company and the support and help of colleagues , with my hard work, I successfully completed this year's work and completed various tasks assigned by the leadership. I have improved in all aspects, but there are also shortcomings. I need to continue to learn and accumulate work experience in the future, and use all the skills I have learned. The knowledge you master makes up for your own shortcomings. The study and work situation of this year is summarized as follows:

1. Down-to-earth work attitude

Over the past year, I have insisted on working hard, working hard, consciously maintaining the company's corporate image, and properly Do your job well and try to avoid any mistakes in your work.

(1) Every day I do all the service work carefully to ensure the normal work of the business department, document department, shipping department, finance department and design department.

(2) The daily work content of clerks is relatively trivial and requires carefulness and caution, and they cannot be careless or careless.

(3) Under the guidance of MAY, the manager of the administrative department, create a memorandum for the day. I put the day's work into a memo and complete it one by one to avoid omissions.

2. Do your job conscientiously and do a good job in administrative personnel work

Do your job and daily routine work conscientiously, assist leaders in maintaining a good working order and working environment, and keep all files Management is becoming increasingly formalized and standardized. At the same time, we should do a good job in logistics services so that leaders and colleagues can avoid worries. Under the direct leadership of the department manager, they can actively and proactively do a good job in the daily housekeeping work of the department.

1. Daily reception work: When answering the phone, use civilized language, speak kindly and enthusiastically, and politely receive visitors from the factory and foreign customers. For those who come to consult or ask for help when encountering relevant problems, I will do my best to provide answers or promptly convey them to relevant leaders for resolution.

2. Material management work: Develop the company's daily office supplies purchase and requisition form, do a good job in the management of material requisition, and carry out requisition registration according to the department's requisition situation.

3. Document management: According to work needs, make various forms, documents, etc. at any time, and complete the printing, scanning, copying of documents assigned by various departments, etc., and do the best for notices and documents issued by the company. Upload and deliver in a timely manner.

4. Personnel file management: Classify and archive the files of current employees and resigned employees, and scan and archive them electronically. New employee evaluation forms are sorted by year and bound into volumes for storage.

5. Recruitment work: check emails, read resumes, and make appointments for candidates to conduct manager interviews and general manager re-examinations.

6. Business meeting and exhibition itinerary arrangements: Make business trip plans, book domestic and international air tickets and hotels, and ensure that business travelers' itineraries proceed normally.

7. Financial work: Check and apply for office supplies and express delivery fees, pay for air tickets and hotel fees, and ensure timely payment of monthly fees for relevant cooperative companies.

8. Express delivery work: Do a good job in domestic and international shipping registration, sign-in and delivery work, and regularly go to the website to track and check customer sign-in status. If abnormal express mail is found, promptly respond to external business personnel and relevant leaders .

9. Assistance: Assist department managers in organizing and arranging the company's quarterly and annual activities, as well as promoting the company's corporate culture.

3. Knowledge learned in 20xx

1. Guidance from the administrative department manager xxx: learn formalized document management, standardized official document writing, flexible reception skills, official business** * Etiquette images in relationships, etc.

2. Guidance from Document Department Manager xxx: Learn basic foreign trade knowledge, international express freight accounting and cost control, basic network maintenance and computer knowledge, and maintenance and repair of copiers and printers.

3. The guidance of xx, the manager of the shipping department: the provision of English software and learning methods, and always reminded me to strengthen my English learning and practice.

4. Guidance from design department manager xxx: the correct use of photoshop and simple cover design of company archive files.

5. Guidance from business department manager xxx: Learn how echo handles things in an orderly manner at work.

6. Guidance from colleagues in the Finance Department: standard filling of expense application forms and correct binding methods for archived documents.

7. Guidance from foreign trade salesperson xxx: How to organize and archive external mail IN&OUT to strengthen English reading ability.

8. The guidance of General Manager xxx: Make extensive use of INTERNET and do everything carefully.

9. Director Mr. xx’s guidance: If you think it’s the right thing, just do it boldly and work hard. It doesn’t matter even if you don’t succeed in the end, at least you have tried hard.

IV. Directions and thoughts that need to be worked hard in 20xx

For me, the assistant is an affirmation of my ability by the company and a new challenge given to me. I hope that through the recent Study within 2 months, strive to improve work standards, adapt to the needs of work under the new situation, change working methods in the process of continuous learning, maximize strengths and avoid weaknesses, work hard, and strive to do better administrative work in the future.

Thanks to the company for cultivating me and giving me the opportunity to learn, and to my colleagues for every help. In the future, I will continue to push myself, motivate myself, and always strictly demand myself to do everything well. I hope that I will also I can use what I have learned to contribute to the company. I also hope that in the near future, I can stand alone at work and no longer rely on department managers or colleagues. They will live up to their training and help me. People who make me grow up!

In 20xx, I will devote myself to future work with a new look. At the same time, I also hope to grow and make progress together with the company! Summary 2

The workplace has its own rules. Newcomers will inevitably be wronged. It doesn’t matter if you are wronged. Just treat it as a test for yourself. In this kind of test, you can cultivate yourself into a strong person.

I have been serving small-scale private companies, mainly responsible for communication and coordination inside and outside the office. Because of the small scale of the company, the work content is correspondingly complicated, covering almost all business content. I'm glad that I can adapt to such a working environment and be able to do it for a long time. It should be said that I have accumulated considerable work experience and have some experience in office clerical (clerk) work.

First of all, I think no matter what unit you work in, the first thing you must do is to identify with the corporate philosophy and culture and integrate into the new team as quickly as possible. Teamwork spirit is very, very important. If a newcomer cannot achieve the organization's expected goals within the established planning time, the employer will usually choose to give up. Especially small businesses rarely budget for employment costs other than salary, so there is no on-the-job paid training. However, pre-employment corporate culture concept training for new employees absolutely meets the requirements of standard human resources terms, but it is only limited to confirming their ability to perform the corresponding jobs. Therefore, no matter what kind of job you are engaged in, you must first examine whether you are qualified for the job. This is very important in private small businesses.

Secondly, when working, you must see and hear in all directions, that is, you must have both eyes and hands. You must take the initiative to do work, and be diligent in everything you do. Due to limitations in financial strength and positioning of development plans, small businesses are in a period of exploration. Some are not professional, but are involved in relevant and profitable businesses in a certain field, or they are attached in the form of agents or subcontractors. Other larger business units. Therefore, office staff, especially those who answer the phone, must know how to be flexible and quickly identify various situations and respond to them. The unit I am currently working for is a subcontracting partner of a standardization organization in Beijing. In principle, business operations must strictly comply with Beijing's requirements. However, due to cost and strength constraints, subcontractors often fail to perform work according to sufficient requirements. Therefore, communication in dealing with confirmation and verification in all aspects is very important.

As a newcomer in the office, in this new environment, it is always right to be diligent. In terms of seniority, our colleagues in the office are all our elders. In terms of qualifications, we are all just starting out and have no experience in social work. Out of respect for our seniors and to create learning opportunities for ourselves, we are all involved in small things in the office. We should take the initiative to do it diligently. Don't think that if you take the initiative to do more things, you will suffer a loss. In fact, doing more things than others does not necessarily mean that you will suffer a loss. Sometimes it is just the opposite. The more we do, the more we learn. The more opportunities we have, the more we can train ourselves.

Our initiative will create a better environment and more opportunities for us. Only by doing and paying will we gain something.

Finally, building a good interpersonal network will help your work go smoothly.

As the saying goes, the more friends you have, the easier your journey will be. How you treat others, others will respond to you in the same way. If you are good to others, as long as you are a grateful person, you will remember it in your heart.

No matter what kind of environment we are in, we should have good relations with the people around us, not easily become enemies, but we should treat others sincerely. Enemies are easy to make, but friends must be sincere to make friends. At work, we will meet many people. Maybe some people are just business partners of the company, maybe some people are just going through the motions, but no matter what kind of people we face, smile and sincerity are the most important thing. Leave the best impression on others.

Moreover, being in the same office environment and getting along well with your colleagues will make your work better.

No matter how powerful a person’s power is, it is still limited after all. However, the power of a team can be infinite. In this team, each of us can have our own opinions and be able to It is our community that makes these ideas a reality. Any strong group is a group that can be rewarded after individual sacrifices. As a member of a team, we must unite and help each other.

When we have a good interpersonal network, then many things will be relatively easy to deal with. Even if you work alone, there will be many people willing to help you. This It will allow us to do a better job and grow together in this team.

Secretarial work is a simple and very laborious job, which is trivial but pays great attention to details. Summary 3

It has been half a year since I entered the company. Under the strong leadership and care and support of the company leaders, I have made great progress in 20xx. In the course of my work, I have successfully completed the annual work goals for 20xx. The personal work situation in 20xx is summarized as follows:

1. Annual work situation:

1. Familiar with the company’s rules and regulations

I am at I joined the company in September 20xx. In order to integrate into the company team faster and better and lay the foundation for future work, I stepped up my efforts to fully understand the company's rules and regulations and became familiar with the company's corporate culture.

Through understanding and familiarity, I am proud to be part of the company's team, but I also feel my own pressure. In the future work, I will take the company's rules and regulations as the guideline, strictly demand myself, dare to try while adhering to the principles, and complete the work tasks faster and better.

2. Be familiar with the project process and project status

As a follower, it is very beneficial to be familiar with and understand the project process and status to carry out the work. In order to carry out my work better, I went to various relevant functional departments and sites many times to gain a deeper understanding of the progress of the project. After mastering the first-hand information, I consulted relevant technical documents, explored the project situation, analyzed the key and difficult points of future projects, and analyzed the basic form of the project. Through research and analysis, I made a more objective view of the actual situation of the project. The prediction provides a reliable basis for the progress of the next project.

3. Communication and coordination with relevant functional departments

The progress and completion of the project are inseparable from the participation and efforts of the company’s relevant functional departments, and with the strong support of the company’s leaders Under the supervision and care of the company, he proactively participated in project reviews of various relevant functional departments many times to ensure that the project can proceed smoothly in accordance with customer requirements.

4. Status of each project

⑴. Fotile mold is undergoing mold trial.

　⑵. Toyo Jiajia still has some molds that will be handed over after the New Year

　⑶. Military products are also assisting.

2. Existing deficiencies and improvement measures

The year 20xx has come to an end. Looking back on my work in the company for six months, although the workload is relatively large, there are not many bright spots. The work is still unsatisfactory. To sum up, the main shortcomings are as follows:

1. Lack of communication and inability to make full use of resources

In the process of following orders, Because they are relatively unfamiliar with other majors, and because of face, they do not actively seek advice from other colleagues, resulting in reduced work efficiency or even errors, and unable to fully utilize advantageous resources. As the saying goes, "When three people walk together, one must be my teacher." In future work, I will take the initiative to strengthen communication with colleagues in other departments and achieve maximum sharing of resources through the company's platform, thereby improving my business level.

2. Lack of planning

In the work process, especially in the early stages of project development, due to the lack of planning, the purpose of the work is not clear enough, and the primary and secondary conflicts are unclear, often resulting in The result is twice the result with half the effort. Not only does the customer feel dissatisfied, but he himself feels aggrieved. In the future work process, I will carefully formulate a "work plan", strengthen the understanding of the purpose of work, distinguish primary and secondary conflicts, and strive to achieve twice the result with half the effort.

3. Narrow professional scope

My professional scope is narrow, and I lack knowledge and understanding of injection molding, molds and other professional areas, especially business planning and customer management, which limits myself. development and work. In the future work process, I will strengthen the study of other majors, make full use of company resources, improve my subjective initiative, and strive to make my job more perfect and successful.

3. Measures and suggestions for completing the 20xx target plan

For the smooth development of the company's projects and for the company's sustainable development, I have worked hard in business follow-up and other aspects. Make the following suggestions

1. Contract management

The contract plays an important role in project management. Without it, project management would be impossible. The contract is the basis of project management.

Be familiar with the contract. Conduct in-depth and detailed research on the contract, and be aware of the key terms, existing loopholes, and areas that may change and cause disputes.

Establish a strong sense of contract. Before the contract, the status of both parties is equal. When customers raise various objections and suggestions, the first thing to think about is abiding by the contract and fully estimating the economic problems that may arise from adopting the suggestions.

2. Timely transformation of customer information

During the project implementation stage, the multi-faceted work of various relevant functional departments and the control and supervision of project quality are necessary prerequisites for the smooth progress of the project. condition. Customer requirements are the goals and criteria of our work. In future follow-up orders, customer requirements must be conveyed to relevant functional departments in a timely and accurate manner, so that information can be transformed into productivity and information can be transformed into perfect quality.

3. Progress control

Progress control is one of the key factors for the success of the project. What the business department needs to cooperate with the engineering department is to prepare a project management plan and study the overall progress of the project. , break down planning and technical problems, and make plans for problems that may arise during project implementation. Develop a set of systems to standardize management to improve work efficiency.

20xx has passed. Although some projects have not been officially completed, there are also many gains. In particular, the down-to-earth work style and serious and responsible work attitude of several leaders of the company have set an example for me. Summarizing the past and looking forward to the future, there will be a lot of work and heavy tasks in 20xx, which is also a challenge for me. New environment, new opportunities, new challenges, how to complete projects with high quality, efficiency and on schedule are topics that merchandisers should think about. In the future work, as the information transmitter of the project, I will conscientiously implement the company's relevant regulations, give full play to my personal initiative, demand myself with high standards, constantly learn new technologies and new experiences, and be good at summarizing. I also hope that the company leaders can give me For more understanding and greater support, strive to contribute to the development of the project. Summary 4

In the past year of work, with the care and help of the leaders, and the support and cooperation of all comrades, I obeyed the work arrangements, strengthened study and exercise, conscientiously performed my duties, and improved and improved all aspects. With their own ideological understanding, work ability and comprehensive quality, they have completed various goals and tasks well. Although I have experienced many difficulties at work, each time is a good exercise for me and I feel that I am gradually maturing. The general situation since taking office is as follows:

1. Main work

(1) Efforts to do a good job in administrative management

1. Do a good job in writing materials , printing, information reporting and file management to ensure timely writing and reporting. Do a good job in sending and receiving, copying and transcribing various documents. Please ask the leaders to review and handle the work in a timely manner, keep records when assigned by the department, and arrange the work on time. This year, we have standardized the file forwarding procedures and ensured that file transfers are registered.

2. Complete the preparation and reporting of the 20xx administrative work plan, summary, yearbook, and major events.

(2) Internal work of the office

Assist the office director to complete various assigned tasks; report office attendance statistics on time every month; clean duty room sheets regularly; carry out maintenance of printing and computer equipment Maintenance and consumable management work; coordinate internal office work and rationally allocate personnel.

2. Existing problems and suggestions

(1) Own problems

In the past year, with the care and support of leaders and comrades, the work has also made progress We have achieved certain results, but there are still many gaps between the requirements of leaders and comrades:

1. Due to the limitations of the nature of the work, there is less time and opportunity to go deep into grassroots training, and the understanding of business work is limited. It is limited to rational understanding of book experience and lacks real perceptual understanding.

2. I don’t communicate enough with my leaders at work. Sometimes I just keep my head down and pull the cart.

(2) Ideas for future work

1. The special status and nature of the work of the office require that the office must be a fighting collective with sound systems, strict management, strict discipline, and smooth orders. It is necessary to further revise and improve office work specifications, assessment systems, confidentiality systems, and document management systems on the basis of the original systems based on the principles of strictness, detail, and feasibility, so as to make it easier to handle documents, handle affairs, hold meetings, etc. The work is carried out in a more standardized and orderly manner.

2. The office director is the lowest-level manager in the office. He is both a commander and a combatant. He is the embodiment of the leadership’s will and opinions, and is also the feedback provider on grassroots issues. Therefore, he must establish a good self-esteem. Image, become a role model for colleagues at work, and become a trusted partner of colleagues emotionally. Summary 5

Unknowingly, it has been almost a month since I entered xxx Fashion Hotel. During this period, with the care and help of my leaders and colleagues, I completed my job diligently and steadily, and also I have successfully completed various tasks assigned by the leadership. I have improved in all aspects, but there are also shortcomings. I need to continue to learn and accumulate work experience in the future, and use the knowledge I have mastered to make up for my own shortcomings. Here, I would like to express my sincere gratitude to the leaders and colleagues who have cared about and helped me! Below, I will briefly summarize my work this month:

1. Responsible for the company’s typing, copying, and document sending and receiving , use and storage of materials and seals

Document management work: according to work needs, make various forms and documents at any time, and at the same time complete the printing, copying, scanning of documents assigned by various departments. Upload and issue notices and documents issued by the company in a timely manner.

2. Establishment of employee files

1. During this month, I organized the company’s employee files in a unified manner and conducted detailed statistics on electronic files.

2. In the management of employee files of each department, we must back up paper and electronic versions respectively, complete any incomplete information, and update it in a timely manner.

3. Update the address book in a timely manner for the convenience of leaders and employees for reference.

3. Responsible for employee attendance statistics

1. When I first arrived at the company, I was responsible for the company’s attendance statistics. During the implementation process, I adapted to the company's policy arrangements as soon as possible, and tried to collect attendance statistics as realistically as possible. At the end of the month, I made a salary table based on the attendance system.

2. Reception service work.

3. Answering incoming calls.

4. Other administrative work within the company.

5. Other tasks assigned by leaders. I have learned a lot and gained a lot this month at xxx Fashion Hotel.

Now I will report my gains and understandings this month to the leader.

1. Understand the priorities of things and do things in a more orderly manner. The office is an important hub department for the operation of the enterprise. It coordinates and communicates many tasks inside and outside the enterprise, and achieves the goal of communicating from top to bottom, which determines the complexity of office work. In addition to their own work every day, there are often unplanned matters that need to be dealt with temporarily, and they are usually urgent, so people have to worry about solving the work at hand first.

2. Although certain achievements have been achieved at work, mistakes will inevitably occur. In order to avoid similar mistakes from happening again, we must constantly summarize experience in daily work. And actively consult and learn from leaders and colleagues.

3. It is not easy for everyone to work in the same company. In my daily work, I can get along well with my colleagues, and I can also actively cooperate and assist other departments to complete their work.

IV. Work Gains

1. Work sensitivity has improved, and I can report work progress and results to the leader more actively.

2. The work adaptability has gradually increased, and I am now comfortable with the work arranged later.

5. Shortcomings in work

The reception and service of foreign guests are not warm and generous enough. As an office clerk, it is your job to do a good job in reception. Since I don't have enough experience in this area, I don't do a good job every time. In future reception work, we will strive to be warm, thoughtful, patient and meticulous.

Next work plan: Based on the shortcomings in the above work, we will continue to improve, improve our self-awareness and work efficiency, and strive to do everything well in our work!

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