What technical personnel are needed to develop a CRM system_crm engineer

Whether it is a CRM system development project or an enterprise CRM project, its scope, type and complexity determine what kind of talents and skills the team needs. If the business is simple, one can complete one Projects, and large-scale projects require multiple skilled teams to execute at the same time to ensure that sufficient technical support is received throughout the project.

No matter the size of the CRM project, key technical personnel are essential. Under normal circumstances, what key personnel does a complete CRM team need?

The first is the project manager, because he is the central figure of the entire project. The work of each person and department needs to be coordinated and connected through him, and he is mainly responsible for the implementation progress of the project. In addition, The project manager also controls the model design and configuration to customize the overall direction of the activity.

Then there are CRM software analysts. Their work scope is relatively wide. As analysts, they need to understand all aspects of the CRM system, so that they are even responsible for the design and configuration of the program, including Development of testing and training plans, etc.

Then there are developers, who do all the technical work, building code integration reports and data conversion, etc. For CRM developers, most CRM applications can be modified in a limited number of ways through a set of configuration tools. The use of configuration tools does not require advanced skills.

The remaining personnel include: CRM customer relationship management system architects, professional trainers, network engineers, and product testers, etc. These personnel plus the members listed above are combined into one A complete CRM project team, and these are very key personnel.