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What does a chess room attendant do?
1. Wipe the floor, tables, chairs, toilets and other furniture facilities in the responsible area before business every day to ensure cleanliness. ?
2, carefully check the chess room lighting, air conditioning, ventilation and other facilities and equipment, to ensure its normal operation. ?
3. Check whether the tools and articles used are complete, and whether the facilities, cups, lamps and furniture are put in order according to the regulations. ?
4. When booking the chess room service, it is necessary to accurately record the guest information, use time and other special preparations. ?
5. After hearing the notice from the service desk, take the initiative to greet the guests at the designated position outside the chess room, bow, bow, and greet the guests warmly and politely. ?
6. Take the initiative to guide the guests to enter, pull up the chair and give up their seats, and explain the charging standard of the chess room to the guests. ?
7. Before providing services, properly remind guests to keep their key cards and personal belongings. ?
8. After the guests are seated, greet them politely and order tea and snacks for them immediately. The cigarette butts in the ashtray on the countertop should be cleaned up in time. ?
9. Before or during the reception, ask the guests whether they need drinks, snacks, cigarettes, etc. ?
10, pay close attention to the guest dynamics, make up tea for the guests in time, provide the best service for the guests and give them a good impression. The waiter does not interfere with the guest's speech and does not comment on the guest. ?
1 1. When guests say hello, provide the services they need in time.
12, the waiter should take the initiative to say goodbye when the guests leave their seats, welcome to come again, and remind the guests to take their belongings. ?
13, clean up the chess room. After the guests leave, they should clean up in time and all the items should be restored to their original positions.
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