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How to take care of corporate culture
Step 1: Make sure the values are clear and relevant.
Before measuring culture and values, it is necessary to ensure that employees understand them. The author's understanding is that the values of most companies are just some ambiguous words on the general list. No one will object to these words, but I'm afraid no one understands their meaning. Some meaningless values I saw on brass plaques and wallet cards include:
leadership
willpower
trust
honest
combine/join forces (with sb)
Everything serves the users.
Dare to take risks
change
Exchange; connect
grow
Be qualified to do sth.
Excellence.
If your company, like most companies, has hardly thought about its own values and cultural definitions, your values may also be listed on it.
To ensure that employees understand the meaning of your values, that is, they can easily identify behaviors and decisions that are inconsistent or consistent with your values, you need to clearly express your values, such as: democracy: namaste.
solar
Fitness: TRX
Training: Hopkins Printing
Weird: Zapposite Dakang
Tom cloth shoes (Tom
Shoes) is a company with a distinctive and unique culture-they call it "MAI gives one". In other words, every time MAI produces a pair of shoes, the company will donate a pair of shoes to children in need.
Purina's corporate culture is very clearly stated as: pets take precedence over profits. Purina is one of the best-run companies I have ever worked with, and a subsidiary of Nestle, a food giant. A few years ago, a large number of cats and dogs died in the United States because of spoiled pet food, and Purina took all its products off the shelves. But it turned out that almost all their pet food had not gone bad. This move cost the company millions of dollars, but Terry, the president of the company,
Brock doesn't want cats and dogs to die because the company is worried about losing money. This decision clearly and forcefully conveyed the company's values to all employees and customers.
Step 2: Abandon useless cultural standards.
Some companies use scorecards to measure anything related to values or culture, but the results are not satisfactory. 1996, retail merchant Sears, eager to change.
Incorporating into their arrogant and complacent culture, they created new values-"Three P's: enthusiasm for customers, people added.
Value), performance leadership (performance
Leadership). Their measurement of culture is based on the proportion of employees participating in their "cultural revitalization training". In other words, they measure culture by counting the number of employees sitting in chairs. Obviously, this method has not achieved good results, and the company is smaller now than it was in the 1970s. 20 13 this famous zero in the fourth quarter
Sue company suffered a huge loss of $483 million.
Another common way to measure culture is to investigate whether employees understand and support values-of course, if they want to keep their jobs, they will definitely give a positive answer! A common but useless cultural measure I usually see is to count the number of exchanges related to values/culture. This may include: the number of value plaques (a customer even hangs plaques in front of the bathroom and urinal! ), the number of wallet cards distributed, and the number of people attending the value review meeting.
Step 3: Create several dimensions to measure culture.
The first step to maintain and improve culture is to have an accurate cultural measurement method. However, don't waste time on values training, meetings, posters and wallet cards. If you want to measure whether the company culture is accepted by employees, you can refer to the following latitude:
Got it. Are employees aware of your values? Can they identify whether your actions and decisions conform to these values? This aspect is best measured by anonymous testing. You don't measure the individual employees, you only measure the effect of conveying values.
Cognition. Collect opinions on the real values and cultural content of the company through anonymous surveys or focus groups hosted by organizations outside the company outside the workplace. The problem should focus on determining real values and priorities, not the content of the statement. For example, many companies discuss diversity enthusiastically, but they often hire people who look and think like them, as well as graduates from universities they usually recruit.
Behavior. Right and wrong decision-making events related to values and employee behavior. For example, if health and fitness are one of your values, you may measure how many employees have physical examinations or go to the company's gym every year. If one of your values is work-life balance, you can measure how many employees work during holidays. If your values are responsibility, you can track how many employees have been punished or fired for poor performance.
According to their respective relative importance and the integrity of all kinds of data, these three aspects are given a percentage weight. It is also important to measure culture at least once a quarter.
Successful companies will determine the values and personality characteristics of personnel through behavioral interviews when recruiting personnel. Other companies will use social media to convey their culture and values to potential employees so that they can attract people with the same beliefs and values. For example, if you don't like animals, you may feel uncomfortable in Purina's working environment because many employees there bring cats and dogs to work every day.
Although culture is elusive, it needs to be measured and managed to help you succeed. What your competitors can never copy may be your culture, so culture may be a huge competitive advantage.
This answer was recommended by Xue, an expert in economic and financial classification.
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Liu you V 1 | bitcoin preacher consulting TA.
Good at: Internet.
Other answers
Therefore, the folk customs are tough because they are profitable.
So enterprises are better than others. Need to be profit-driven.
This answer was adopted by the questioner.
jesustaozhi hui | 20 1 1- 12- 1 1 23: 18
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1, culture is more than slogans;
2, corporate culture should include three levels:
1) Spiritual culture: First of all, we should guide everyone to form * * * knowledge at the ideological level. For example, if an enterprise wants to grasp the meeting discipline, how can it make everyone attend the meeting on time every time? First of all, you should have this idea. I want to rectify the discipline. First of all, we have this concept, which can be called spiritual culture.
2) Institutional culture: policies and systems should be specifically implemented. We have a rule that I will say late for meetings in the future, and this rule will be implemented at the second level of the system.
3) Behavior culture: If writing culture on paper is not enough, have you followed this slogan and put this spirit into practice? We evaluate who is late today and implement it to form a very good habit. No one will be late for the meeting in the future, and finally the behavior habits of all staff will be improved.
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