Job Recruitment Website - Recruitment portal - What is the job of the supermarket vault manager?
What is the job of the supermarket vault manager?
(A) the division of power and responsibility
1. The store manager is the first administrative person in charge of the store vault management, and the cashier customer service supervisor is the first business person in charge of the store vault management, responsible for the daily management and safety management of the vault. Deal with various systems related to the vault, manage the vault in strict accordance with this specification, but not limited to this specification, to ensure the normal operation of the vault and cashier customer service team and the safety of funds.
2. The cashier customer service supervisor of the supermarket operation department and the second person in charge of store management of the company's finance department are responsible for the business guidance and daily supervision of the store finance and subordinate vaults, regularly make an inventory of the store vaults, find and reflect on the problems existing in the vault operation, and propose solutions.
3. The supermarket operation department of the company is the third person responsible for the management of the store vault, and assists the finance department to regularly check the operation status of the vault, modify the vault operation management norms, and ensure the safety of funds.
(2) Safety regulations for entering the vault
1. The store management team should make plans for people who can enter and leave the store vault in advance. With the approval of the operation manager, the store manager, the loss prevention supervisor and the cashier supervisor, the POP containing the list of people who can enter and leave the vault and photos will be posted on the vault door. If there are changes in POP or personnel changes, POP should be replaced in time.
2. The cashier customer service team in the store should have a Pass for Temporary Personnel to Enter and Exit the Treasury, which can only be issued to temporary personnel as a voucher to enter and exit the finance room after being approved by the manager or cashier customer service supervisor and loss prevention supervisor (temporary personnel refer to those who need to enter the finance room except the POP list posted at the door of the finance room, and public security personnel do not need a temporary pass to enter the finance room), and the cashier customer service team should take back the pass in time after the temporary personnel work.
3. Loss prevention monitoring personnel have a list of personnel in and out of the financial office, and the financial office personnel must check regularly. If anyone enters the financial office without permission, it is necessary to immediately notify the in-store management team to stop this kind of situation in time, and the management team will hold the relevant personnel accountable.
In principle, no one is allowed to enter or leave the vault after work. And the lights in the accounting room must be on 24 hours a day. In case of emergency (such as fire, robbery, etc.). ), the staff must be authorized by the manager and reported to the loss prevention monitoring for the record before entering the accounting office.
5. For those who need to go in and out of the vault during non-working hours (fortification time), the following procedures should be followed:
Anyone who needs to enter or leave the vault within the fortification time shall notify the personnel of the Loss Prevention Department in advance and register in the Vault Withdrawal Protection Register. The Loss Prevention Officer and the cashier customer service supervisor shall jointly carry out the withdrawal protection work. 8. Set up a "vault entry and exit register", and the cashier customer service supervisor of the store must record in detail the list of people who enter and leave the vault every time.
Time.
(3) Treasury alarm processing
1. After the alarm occurs in the vault, the loss prevention supervisor or the loss prevention team leader should be present in time to deal with it and record it in the Vault Alarm Register.
2. Violators shall be handled by the Administration Department according to the Measures for Rewarding and Punishing Employees' Behavior.
3. Open and close the vault.
4. Keys and passwords are needed to open the vault, and the passwords are kept by vault personnel, and it is strictly forbidden to disclose them. The key is kept by the manager and kept in the safe in the manager's office. The password of the vault security door requires changing the password every three months; If there is any personnel change, the password should be changed on the day when the transferred (or resigned) personnel leave.
5. When the vault is opened every day, the manager or the person authorized by the manager will enter the vault with the key and open the vault together with the vault staff. The store loss prevention group must arrange a security supervisor. (The store manager keeps the spare key, and the three parties stamp it)
6. When the personnel in the accounting office use the password to open the vault, they must cover it with their hands to avoid being known by other people present or monitoring probes.
Code. The passwords of different vaults cannot be the same. Anyone who knows the password must change it immediately.
7. When the manager is not in the store, the key to the vault can be kept by the authorized person, and the loss prevention group can be notified for the record.
8. The vault staff need to close the vault before work. The store manager or authorized person locks the vault door with the key, and the vault staff enters the password. The whole process needs to be supervised by a security guard at the scene.
9. The vault staff should keep the vault door closed normally during their work. If it is not necessary, they are not allowed to open the vault door at will. Except for the company cash, petty cash and cash equivalents required for business, other sundries and personal belongings shall not be stored in the vault.
(4) Alteration and inventory
1. The vault should have enough change for the cashier and customer service. On major holidays, the vault should collect and forecast the change demand of cashier and customer service 30 days in advance, and contact the bank to prepare the change after being audited by the cashier's customer service supervisor.
2. For the change between cashier and vault, a change order must be filled in.
3. The vault staff must take stock of the inventory changes after each shift and shift changes, and can only get off work after the accounts are consistent.
4. The change of the store vault inventory should be controlled within a reasonable range. In principle, the change of inventory should not exceed 5% of daily turnover.
5. The staff of the treasury should timely sort out the loose money exchanged at the cashier, such as rolling and wrapping coins according to the standard quantity. At any time, the loose change in the vault safe shall not exceed 50 coins from 0 yuan, 0.5 yuan and 0 yuan.
6. Any cash operation by the treasurer should be carried out under supervision, and the operation of large amount of cash should be avoided under the gaze of other idle personnel.
7. If the store vault needs to be changed, the store loss prevention team must arrange to contact vehicles and security personnel in advance, plan the safest transportation route and time point, and notify the public security for the record if the change amount exceeds100000 yuan.
8. Send and receive magnetic cards and inventory.
9. The vault is responsible for the first-level storage of various magnetic cards in the supermarket.
10. After the blank card arrives at the store, the cashier's customer service supervisor arranges the receipt, inventory and warehousing (stored in the vault safe), and establishes a first-level inventory table to ensure the inventory in each shift.
1 1. When the customer service, cashier or card sales need a magnetic card, the vault will issue the magnetic card at the second level. After registration, the magnetic card will be lent out.
12. After receiving the magnetic card, the cashier's external group immediately established a secondary inventory table (the cashier's customer service group filled in the distribution record, etc.). ), and regularly check the magnetic card, cashier customer service supervisor to arrange the vault to check at least once a week.
13. The magnetic card for consumer recycling must be cut, handed over to the vault together with the payment after the shift, and handed over to the company's finance by the cashier customer service supervisor or sealed in the store.
(v) Management of lump sum payments
1. The daily payment package paid by cashier and customer service should be put into the vault by all employees after work.
2. After employees put the payment package into the vault, they must register it in the delivery/opening record of the payment package and sign it by the personnel on duty in the vault. The staff of the vault will check the payment package in the vault according to the delivery/opening record of the payment package after going to work the next day. If the number and number of wallets are correct, they will sign the delivery/opening record of the payment package for confirmation. If not, they will immediately notify the cashier's customer service supervisor.
3. After each card is sold, if the amount exceeds 20,000 yuan, the customer service staff will put the card sales money into the wallet and immediately hand it over to the vault, which will fill in and register the' Large Payment Record Form'. At the end of each shift, the customer service personnel need to summarize the cash in the cashier box and the' large payment record sheet' for settlement.
4. Before leaving work every day, the staff of the vault should put the card cancellation money into the wallet, fill in the cash payment form and lock it. According to the shift, they will deposit into the designated bank account before 16:00 every afternoon or 10:00 the next morning.
5. If there is any business income outside the store or business funds of the partner need to be turned over to the vault daily, the payer and the vault will temporarily store the silver bag in the vault after confirming that the amount is correct, and the vault staff will separate it from the business funds in the store, fill in the temporary record, and pay the money together with the business funds in the store into the account designated by the receiving bank.
6. The partner's off-store operating income or operating funds can only be deposited in the supermarket operated by the partner; Cross deposit is not allowed.
7. After the payment packages counted by daily cashier, customer service staff and cooperative cashier are handed over to the vault, the vault will do its best to keep them. If the payment package is lost or damaged, the loss prevention team will trace the reason and report to the manager, the company's finance department and the store operation department.
8. The cashier and the financial office change the whole order every day and extract it from the vault reserve fund. Petty cash reserves are kept separately from operating funds.
9. The vault shall set up an account to register the daily changes of the reserve fund package and confirm with the cashier's customer service supervisor.
10. Before going to work every day, the cashier goes to the vault to collect the reserve fund package, and the vault staff opens the key of the reserve fund package and signs the record of the reserve fund collection and recovery.
(6) Others
1. Various documents (cancelled transaction invoices, bank POS bills, cashier's daily closing statements, etc.). What the cashier receives every day should be turned over to the vault together with the operating expenses of each shift at the end of each shift, and the vault should register the quantity and confirm it with the cashier face to face.
2. The vault should check, summarize and save all kinds of cashier documents, such as bank card swipe sheets. Find the problem, communicate with the cashier supervisor in time, and immediately report the financial loss to the cashier customer service supervisor, and investigate the responsibility of the relevant personnel.
The emergency loan is drawn from the store manager's special reserve. If the store manager is off duty, the operation manager, store manager and cashier customer service person in charge will
With the consent of the store manager, you can borrow money from the vault in advance, and the vault will collect the corresponding money from the store manager on the basis of emergency loan the next day. The store manager is responsible for recovering the corresponding bills, reimbursement forms or loans from the borrower within seven working days.
4. Due to business needs, the cashier urgently borrows change to fill in the emergency borrowing form, and pays off the borrowed items before the end of the shift.
5. When the daily sales of the store is ≦ 1.5 million yuan/day, the staff of the store vault shall be the cashier supervisor or cashier customer service supervisor who have passed the examination.
6. The daily sales volume of the store is ≧10.5 million yuan/day, and the store has two full-time warehouse staff on duty in class.
7. The cashier customer service supervisor of the company checks the store vault at least twice a month, and the finance department of the company checks the store vault at least once a month.
8. The vault must have a monitoring probe for 24-hour uninterrupted monitoring, and the probe in the vault must have night vision function.
9. It is forbidden for internship security guards or temporary security guards to enter the financial room.
10. These regulations are regularly reviewed and revised by the store operation department and the finance department of this department. Deal with this situation.
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