Why can't I find the social security I paid?

It may involve many reasons such as personal social security information input error, social security system maintenance and update, improper query method and so on.

First, personal social security information input error

Incorrect input of social security information is a common reason why social security records cannot be found. This may be because the personal information filled in when handling social security is wrong, such as the name, ID number and other key information, which leads to the social security system can not correctly match the personal social security records. Therefore, individuals should carefully check their personal information when handling social security to ensure that it is filled in accurately.

II. Maintenance and renewal of the social security system

Regular maintenance and update of the social security system may also lead to the inability to find social security records. During the period of maintenance and update, the social security system may be temporarily closed or unstable, which makes it impossible for individuals to query their social security records. At this point, individuals can wait patiently for the completion of system maintenance and update before making inquiries.

Third, the query method is improper.

Improper inquiry method is also a reason why social security records cannot be found. Individuals should choose the correct inquiry channels and methods when inquiring about social security records, such as through the social security agency official website, mobile APP or going to the social security agency window. At the same time, individuals should also pay attention to the operational norms when inquiring, so as to avoid the query failure caused by improper operation.

Fourth, contact the social security agency for verification.

When individuals can't find social security records, they should contact social security agencies in time to understand the specific situation and verify personal social security information. Social security agencies will make inquiries according to the information provided by individuals, and give corresponding explanations and handling opinions. Individuals should be patient and rational when communicating with social security agencies, and actively cooperate to solve problems.

To sum up:

Failure to find social security information may be related to various reasons such as personal social security information input error, social security system maintenance and update, improper query methods and so on. Individuals who encounter such problems should contact social security agencies in time to verify personal social security information and understand social security payment. At the same time, when handling social security and inquiring social security records, individuals should carefully check their personal information and choose the correct inquiry channels and methods to avoid the failure of inquiry due to improper operation.

Legal basis:

People's Republic of China (PRC) social insurance law

Article 74 provides that:

The social insurance agency shall obtain the data needed for social insurance work through business handling, statistics and investigation, and the relevant units and individuals shall provide it in a timely and truthful manner.

The social insurance agency shall establish a file for the employer in a timely manner, completely and accurately record the social insurance data such as personnel's participation in social insurance and payment, and properly keep the original vouchers for registration and declaration and accounting vouchers for payment and settlement.

The social insurance agency shall timely, completely and accurately record the individual's personal rights and interests such as social insurance payment, employer's payment and social insurance benefits, and regularly send the personal rights and interests records to me free of charge.

Employers and individuals can inquire and check the records of payment and social insurance benefits from social insurance agencies free of charge, and ask social insurance agencies to provide social insurance consultation and other related services.

People's Republic of China (PRC) personal information protection law

Article 13 stipulates:

Personal information processors can only process personal information when they meet one of the following conditions:

(a) obtaining personal consent;

(2) It is necessary to sign and perform a contract in which an individual is a party, or it is necessary to implement human resource management in accordance with the labor rules and regulations formulated according to law and the collective contract signed according to law;

(3) It is necessary to perform legal duties or obligations;

(4) It is necessary for responding to public health emergencies or protecting the life, health and property safety of natural persons in emergencies;

(five) to carry out news reports, supervision by public opinion and other acts that are beneficial to the public, and to handle personal information within a reasonable range;

(6) Handling personal information disclosed by individuals themselves or other personal information disclosed according to law within a reasonable range in accordance with the provisions of this Law;

(seven) other circumstances stipulated by laws and administrative regulations.

In accordance with other relevant provisions of this law, personal consent shall be obtained for the handling of personal information, but it is not necessary to obtain personal consent in the circumstances specified in items 2 to 7 of the preceding paragraph.