I can't find social security information in Nanjing

I can't find the balance of old-age insurance on my Nanjing APP, which may be as follows:

1, personal information is incorrect;

2. Unregistered related pension account: not activated by the Social Security Bureau;

3. Wrong inquiry method: Before retirement, the insured can inquire independently in the Human Resources and Social Security Bureau through the official website or ID card information of the Human Resources and Social Security Bureau, but after retirement, it is generally necessary to bring an ID card to the business hall for inquiry;

4. System error: the network system is busy or has an error;

It is understood that there are several ways to inquire about the personal account of Nanjing endowment insurance:

First, the social security window query

This query method is more suitable for people who are not clear about their social security accounts and want to know more about their account information. Insured persons can bring their personal ID cards or social security card numbers directly to the Pension Insurance Department of Nanjing Labor and Social Security Bureau, or to the business handling halls of social insurance agencies in various districts.

Second, the touch screen query

There is a social insurance touch screen inquiry system in the business hall of Nanjing social insurance agency. If you don't want to wait in line for window query, you can swipe your card or enter the card number or ID number according to the screen prompts.

Third, online inquiry.

Insured persons only need to log on to Nanjing Labor and Social Security Network or social insurance business website, click on the "Personal Social Security Information Inquiry" window, and enter their personal ID card and password to inquire their endowment insurance information in Nanjing. Its data is updated by the Information Center of Social Security Bureau, but due to some factors, it is generally updated once a month. Therefore, the social security data queried online is about one month behind the actual data, but the accuracy of the data is still guaranteed.

Fourth, telephone inquiries.

You can call the national unified social security inquiry telephone for Nanjing endowment insurance policy consultation and personal information inquiry, but the data queried in this way is the latest business data as of the last settlement month.