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Shangliu County social security card information query system

Replacement. The first step: pre-loss. Social security card loss is divided into two forms, one for verbal loss, one for written loss. Written loss: you can hold the original resident identification card or household register, to the social security card service outlets (located in the street social security office) for written pre-loss. When the loss procedure is completed, the loss will take effect immediately. Oral loss: The cardholder can call the issuing bank's service telephone or 12333 telephone loss and other channels to handle, through the phone for loss, the cardholder should provide their social security card number, name, identity card number, work unit and contact phone number and other relevant information. After the loss is registered by phone, the cardholder should go to the card center's service outlets or the agency's outlets with his original ID card (or household register and copy of social security card) to apply for a formal written loss within three working days. If the card is not registered in writing after the deadline, the card center will automatically lift the status of lost card. Step 2: Replacement of new card. After the pre-loss of the card, you can go through the formal procedures of losing the card and replacing the new card (the formal procedures cannot be revoked after the loss of the card). The replacement card can be entrusted to another person to handle, you need to present the original ID card and photocopies of the principal and the entrusted person, and after filling in the Application Form, the staff of the social security card service outlets will handle the application. At this time, the staff will issue a Certificate of Card Receipt. If you get sick during the card replacement period, you can take the Certificate of Card Receipt to the designated hospital and keep the prescription details and fee documents to be reimbursed according to the manual process. Step 3: Receive a new card. After 15 working days of completing the procedures of replacing the new card, the person who replaces the card can take his ID card and the "proof of receiving the card" to the social security card service outlets to receive the new card.

The first issuance of social security cards is free of charge. If the social security card is replaced due to theft, loss, damage, etc., the labor cost will be charged appropriately. The cost of replacing a social security card is a standardized fee of RMB 20 yuan, which is charged by the corresponding issuing bank of each social security card. The cooperative commercial banks shall report the fee to the price department before charging, and make a public announcement in the bank outlets, and issue the corresponding fee bill to the person who replaces the card.

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