The social security card has been activated, but the balance is still zero

The reasons why the social security card has been activated but the balance is zero may be: insufficient payment records, the balance has been used or deducted, and the balance update is delayed. It is suggested to contact the unit or social security agency to inquire about the payment records and consumption details, and then inquire about the balance after a period of time. If the problem still exists, please consult the social security card service center or legal professionals for solutions. Note that the use of social security cards involves legal provisions, and professional legal advice may be helpful.

The social security card has been activated but the balance is zero, which may be caused by various reasons. First of all, you need to confirm whether your social security card has been successfully activated. You can call the social security card service hotline or go to the social security card service center for consultation and confirmation. If the confirmation card is activated, but the balance is still zero, the following may happen.

First of all, your social security account may not have enough payment records. The balance of social security card mainly comes from your personal contribution and unit contribution. If you or your company fails to pay the social security fee on time, the balance on the card is zero. You can contact your unit or social security agency to check your payment records to ensure normal payment.

Secondly, it may be that your social security card balance has been used or deducted. Social security cards can be used for reimbursement and settlement of medical expenses. If you used the social security card to pay for medical expenses before, the balance will be reduced accordingly. You can check the consumption details of the social security card and confirm whether there are relevant deduction records.

In addition, it may take some time to update the balance of the social security card. Sometimes, there may be some delay in updating the social security card balance, especially after you have just activated the card or paid the fee. You can wait a while, and then check your social security card balance to see if there is any change.

Finally, if you rule out the above situation and still have problems, I suggest you consult the social security card service center or relevant legal professionals, who can provide more specific help and solutions. Please remember that the use and balance management of social security cards involve some laws and regulations, and professional legal advice may be helpful to you.

Legal basis:

People's Republic of China (PRC) Social Insurance Law;

Chapter VII Collection and Payment of Social Insurance Fees

Sixty-first social insurance fee collection agencies shall collect social insurance premiums in full and on time according to law, and regularly inform employers and individuals of the payment situation.