How to inquire about social security by telephone

1. For telephone enquiries, please call the human resources and social security consulting service:12333;

2. For window inquiry, please bring your valid certificate and social security card number to the window of the service hall of the local social security bureau for inquiry;

3. Terminal query:

(1) Insured citizens can operate social insurance inquiry, social security card service, personal rights printing, social insurance participation certificate printing and other functions through the terminal;

(2) There are 6 self-service terminals in the municipal social security center service, which are placed at one side of the hall, and the staff will guide the citizens to use them. There are two ways to log in to the terminal, one is to insert the social security card of the insured person, and the other is to swipe the resident ID card of the insured person;

(3) After logging in, the home page is "XX Human Resources and Social Security Self-service Terminal", and the right side of the terminal is displayed with four pages: business inquiry, business handling, policy consultation and convenience service;

(4) The terminal is equipped with advanced hardware equipment and software functions. First, it has the function of continuous A4 paper printing, which can overprint the red seal; Second, it supports soft keyboard input, and the insured can modify and maintain their basic information through the terminal; In addition, the terminal is also networked with financial institutions, and the insured with flexible employment can choose the payment grade on the self-service equipment to realize individual self-service payment.

legal ground

People's Republic of China (PRC) Social Insurance Law Article 4 Employers and individuals in People's Republic of China (PRC) pay social insurance premiums according to law, and have the right to inquire about payment records and personal rights and interests records, and require social insurance agencies to provide social insurance consultation and other related services.

Individuals enjoy social insurance benefits according to law and have the right to supervise the payment of their own units. Eighth social insurance agencies to provide social insurance services, responsible for social insurance registration, personal rights and interests records, social insurance benefits payment and other work. Article 9 Trade unions shall safeguard the legitimate rights and interests of employees according to law, and have the right to participate in the research on major social insurance issues, participate in the social insurance supervision committee, and supervise matters related to employees' social insurance rights and interests.