Can I apply for a hardship allowance at the retirement office of the Social Security Bureau?

Handling process of hardship allowance: the reporting unit shall register with the pension office (retirement management department). The handler shall strictly abide by relevant policies and regulations, review all materials and confirm policies and regulations. Required documents: files of retired and resigned employees who died in the enterprise; Survivor's household registration book and identity card; Proof of no income confirmed by the local government and the neighborhood (village) Committee; Audit Form of Subsidies for Survivors of Retired and Resigned Employees.