Alipay shows abnormal social security card status.

Alipay shows that the social security card is in an abnormal state, the entity social security card is in an abnormal state such as cancellation and loss reporting, or the unit fails to pay the fee on time, and the newly opened social security card is not activated successfully.

1. Error in filling in the information: When the electronic social security card is bound to Alipay, the ID number, name, card issuing place and contact information must be filled in correctly. Social security card binding failed. Check whether the information is filled in incorrectly.

2. Unsuccessful face authentication: Face authentication should be carried out in a strong light environment, so that the face can be better recognized and the binding can be completed according to the process prompted by Alipay.

3. The electronic social security card corresponds to the social security card entity card. When the physical card is in an abnormal state, the electronic social security card cannot be bound. When you are prompted that the social security card is in an abnormal state, it means that the social security card entity card is in an abnormal state, such as cancellation and loss reporting. Please go to the human resources department to check whether the social security card is in a normal state.

What is the function of electronic social security card?

1. The electronic social security card will be organically applied online and offline in the fields of social welfare, government services, finance, etc., focusing on promoting online inquiry of social security rights and interests records, online payment and settlement of medical treatment and drug purchase, online payment of insurance, professional qualification online certification, and online service vouchers of social welfare.

2. The personal information of the social security card must be exactly the same as the Alipay account, that is, only Alipay can be used to bind the social security card.

3. The electronic social security card is based on the principle of ensuring the accuracy and security of the cardholder's information, relying on the national social security card platform, supported by the basic information database of the cardholder of the national social security card, based on the security system of the entity social security card, and combined with internet security technologies such as electronic authentication and artificial intelligence, to build a credible connection between the network and real people.

To sum up, the abnormal query of social security card data may be caused by many reasons. On the one hand, it may be that the social security system has failed, resulting in abnormal query. On the other hand, wrong information may be entered during the inquiry, or the social security card may be damaged or abnormal. In addition, it is also possible that the personal social security account is in arrears or abnormal conditions lead to abnormal inquiry.

In view of these problems, we can contact the social security department or related departments, or inquire about social security-related policies and regulations on the Internet, so as to better understand and solve abnormal inquiry problems. At the same time, it is suggested to strengthen the custody and maintenance of social security cards at ordinary times, check their social security information regularly, and deal with abnormal problems in time to ensure their social security rights and interests are guaranteed.

Legal basis:

People's Republic of China (PRC) social insurance law

Article 58

The employing unit shall, within 30 days from the date of employment, apply to the social insurance agency for social insurance registration for its employees. If the social insurance has not been registered, the social insurance agency shall verify the social insurance premium it should pay. Employees-free individual industrial and commercial households who voluntarily participate in social insurance, part-time employees who do not participate in social insurance in the employing unit and flexible employees shall apply to the social insurance agency for social insurance registration. The state establishes a national unified personal social security number. Personal social security number is a citizen's identity number.