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Why can't the manual telephone in Fuyang high-speed railway station get through?

Customer service is busy The manual telephone in high-speed railway station, Fuyang can't get through because of the busy customer service. The high-speed rail has two manual customer service telephones, one is 12306 and the other is 95 105 105. People prefer to travel by train, because trains are safer and it is more convenient to book tickets one month in advance.